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Contact Us
| Address: | ATS Euromaster Limited Vantage Point 20 Upper Portland Street Aston, Birmingham B6 5TW |
|---|---|
| Call: | 0870 066 3626 |
| Email: | Customer.relationship@ats.euromaster.com |
Customers benefit from access to our in-house expertise and a 24/7 customer service capability employing over 200 agents handling more than 50,000 calls a month. Our 380 fast-fit centres are supported by the largest mobile tyre fleet in the UK and the most highly trained fitting staff in the industry. In addition, our 1,000 strong fleet of Mobile Service vans ensures that we have the ability to provide nationwide support for all types of vehicles.
Mobile Tyre Fitting
Whether you are a leasing provider or a fleet manager, one of the biggest issues you face is managing vehicle down time and getting people back on the road as quickly as possible with the least amount of hassle.
Tyre-related downtime - whether it’s a car needing a complete set of new tyres or a van with a puncture - has the potential to cost more than the price of the replacement rubber. Minor delays for the vehicle’s driver or worse, a missed meeting or appointment, can be the biggest sign to a customer or prospect that you are unable deliver. With fleets demanding a faster cost-conscious approach to tyre maintenance, we have enhanced our mobile tyre fitting service to further improve the experience for both drivers and fleet operators. With the UK’s biggest mobile tyre fleet, we offer a nationwide mobile fitting service which can be booked in advance 6 days a week, Monday through to Saturday
Controlling Costs
As one of the more significant overheads in your business, tyre replacement can be a costly burden. We offer tyre management programmes which are essential in controlling tyre expenditure. We achieve this through:
Pro-Active Tyre Management
We offer preventative services that help reduce the risk and ongoing services that help manage cost. All of this adds up to a total solution for your business and complete peace of mind.
Our preventative approach to driver and vehicle safety includes a range of fleet inspection programmes and Vehicle Health Checks.
All vehicles visiting an ATS Euromaster service centre will receive a Free Vehicle Health Check, covering:
- Tyre tread depths
- Overall tyre condition
- Tyre pressures
- Visual battery inspection
- Visual front brake inspection
- Exhaust
- Shock absorbers
We’re used to being flexible - a fleet inspection can be arranged at any customer location as either a one-off or as part of regularly scheduled activity plan. All vehicles inspected will be left with a traffic light notification card and a written report will be provided to the fleet manager on all remedial work required. We endeavour to complete all work on the day of inspection.
Dependent upon the weather conditions and the time of year, we can manage and fit cold weather tyres to your vehicles for the winter months with the additional benefit of free tyre storage.
Maximising Tyre Life
Everything we do is designed to ensure you enjoy the maximum life from every tyre. Our consultative approach helps to identify the most suitable tyre make and tread pattern for every car and van fleet to suit every pocket. Our full range of services includes:
- High-quality repairs
- Balancing
- Alignment (At selected Centres only)
- Mobile servicing
Brand Policy
We understand the importance of strict brand policy adherence for performance standards and to help support any manufacturer agreements you may have in place - we fit the tyres you want, where you want.
Service, Maintenance and Repair
We don’t just do tyres, we also offer cost-effective service, maintenance and repair for light commercial vehicles:
- Exhausts
- Brakes
- Wheel Alignment
- Brake Discs
- Brake Pads
- Batteries
- Shock Absorbers
- Oil & Filters
- MOT - flexible booking service available at 89 centres across the UK
Remember - as part of our free Vehicle Health Check, we look at key areas of the vehicle. Checking these areas will not only ensure your vehicle is running properly, it will save you money and help your fleet run safely.
Health & Safety
We also take a proactive approach to keeping our customers moving safely and efficiently. Our regular fleet checks help to guard against the risk of tyre-related breakdowns, support your Duty of Care responsibilities, and ensure that all tyres comply with C&U regulations.
All ATS Euromaster technicians receive ongoing health and safety training, making them some of the most highly qualified in the business. Our SAFEcontractor accreditation is proof that we take all possible risk assessment precautions.
Environment
We aim to ensure that our environmental policy is meaningfully applied. In practice, this means the application of stringent controls on waste and its disposal. This includes binding obligations on providers that waste we produce is reused, not disposed of outside of the UK, or used in socially undesirable ways.
Commercial Options
We understand that large fleet operators require a mixed service offering catering for both Contract Hire and Fleet Management solutions. We have experience in all market sectors, on a fixed cost and transactional basis, adding value both in terms of enhanced vehicle efficiency and cost optimisation.
Account Management
Our Account Management teams know that finding the right solution to suit your business is critical. Whether you are looking for a simple transactional account or a fully-managed cost per mile agreement, we can help tailor your tyre procurement to best suit your needs.
Managed accounts provide many of the benefits associated with employing your own in-house team of tyre experts, but without the cost. Key benefits include:
- Bespoke customer account management
- Consolidated invoicing
- Control of spend
- Control of quality and quantity of products supplied
- Vehicle history audit trail
- Management reports
- Online authorisation for all service work
- Policy adherence
Changing your tyre service provider can be a time consuming process so we have a dedicated resource to successfully transfer terms of businesses in a seamless process. For every new account we ensure a project team is pulled together to work with you, ensuring a smooth implementation process.
In today’s national fleet market keeping fleets moving and managing costs effectively is a demanding job for tyre service providers and customers alike. We look forward to new challenges – yours, for instance.














