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Euromaster

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Home > Terms & Conditions
Trade T&Cs

THESE TERMS APPLY

1.1  These terms and conditions (“conditions”) shall be incorporated in all contracts for the supply of goods and/or services (“supplies”) by ATS Euromaster Limited (“us”,” we” or “our”). Our full details appear at the end of these conditions.

1.2  Unless expressly agreed in writing (signed by one of our directors) between us and the party or parties with whom the contract is made (“you” or “your”), these conditions shall apply to the exclusion of any other terms and conditions, including any referred to by you. The taking of delivery of supplies, or acceptance of performance of the supplies, shall be conclusive evidence of your acceptance of these conditions. For the avoidance of doubt, our acceptance of any purchase order you issue does not extend to acceptance of any conditions referred to on that purchase order.

AUTHORITY
2.1   You shall notify us immediately:

2.1.1  if any of your employees (or former employees) cease to have authority to bind you; or

2.1.2 of any changes to such authority.

In the absence of any such notifications, we shall be entitled to rely and act on the orders and instructions of such employees or former employees as if they were made or given by you.

CHARGES

3.1  Our charges for supplies exclude VAT and all other taxes or duties, unless otherwise stated in writing.

3.2  We reserve the right to vary our charges for supplies at any time prior to delivery or performance of supplies. Any quotation we give is an estimate only of our charges for supplies and shall not be binding unless expressed otherwise on the quotation.

PAYMENT AND CREDIT TERMS

4.1  Unless our invoice expressly states otherwise, all payments shall be due to us on the date of invoice. Payments shall be made in cleared funds without any discount, set-off or other deduction or reduction whatsoever.

4.2  Time of payment is of the essence and, in addition to any of our other rights, if an invoice is not paid in accordance with condition 4.1 above then:

4.2.1  interest shall be payable on any overdue amount from the date on which payment was due to the date on which it is made (whether before or after judgement), calculated on a daily basis at the annual rate of twelve (12) per cent compounded monthly; and

4.2.2  an additional administration charge at the rate we publish from time to time shall be payable in respect of the invoice; and

4.2.3  all other invoices, whether or not they are due for payment, shall become immediately due and payable.

4.3   We reserve the right to apply payments received from you:

4.3.1   first in settlement of any interest on overdue debts; then

4.3.2   on debts due, beginning with the oldest.

4.4  You shall pay, on an indemnity basis, all legal and other costs that we incur in recovering:

4.4.1   any amounts owing from you; and

4.4.2  any goods in which ownership has been retained by us and such costs shall be due for payment immediately on presentation of our invoice.

4.5  We shall have the right, entirely at our discretion and notwithstanding any agreement or arrangement with you or any contract which you may have with a third party, without liability to you, at any time to:

4.5.1  withdraw, reduce or otherwise limit the amount of credit granted to you (and, for the avoidance of doubt, we shall have no obligation or liability to make supplies to you where to do so will cause the amount of credit we have granted you to be exceeded); and/or

4.5.2  require the price or charge for any supplies to be paid in advance; and/or

4.5.3  refrain from the delivery or performance of supplies until the price or charge for the supplies has been paid.

4.6  In the event that we, in our reasonable opinion, consider that you:

4.6.1   have or are threatening to cease trading;

4.6.2   have or are threatening to become insolvent;

4.6.3  are otherwise unable to pay your debts, then upon our written notification to you, all invoices, whether or not they are otherwise due for payment, shall immediately become due and payable.

4.7  If you dispute all or any part of an invoice then you must:

4.7.1  inform us in writing within five days of the due date for payment of the amount that is disputed and the reasons for the dispute, as well as provide us with all documentation and other information that we will require in order to enable us to consider your claim; and

4.7.2   pay any undisputed amounts or invoices in accordance with clause 4.1

Failing which you will not be entitled to dispute the invoice or any part of it.

DELIVERY AND PERFORMANCE

5.1  If you fail to take delivery of any goods that have been specifically ordered for you (or to collect them when notified they are ready for collection) then we may, at our absolute discretion, do any of the following:

5.1.1   store the goods at your risk; or

5.1.2  require you to pay all storage, transportation, handling or other charges incurred by us as a result of such failure; or

5.1.3  require you to pay for the goods as though delivery had taken place.

5.2  We will make reasonable efforts to meet any dates or times for delivery or performance requested by you but:

5.2.1  we shall not be liable for any loss, damage or expense arising from any delay or failure in delivery or performance from any cause whatsoever; and

5.2.2  any such delay or failure to perform shall not entitle you to refuse to accept any delivery or performance or to repudiate any contract.

TITLE AND RISK

6.1  Whether or not risk in goods has passed to you, ownership in goods supplied to you shall remain with us until we have received in cash or cleared funds payment in full of the price of the goods (including, in every case, any charges incurred in accordance with clauses 4 and 5 of these conditions).

6.2  Whether or not risk in goods has passed to you, ownership in goods supplied to you shall remain with us until we have received in cash or cleared funds payment in full for all other goods and services supplied by us to you (including, in every case, any charges incurred in accordance with clauses 4 and 5 of these conditions).

6.3   Until ownership in goods has passed to you:

6.3.1  you shall hold the goods as bailee for us and ensure that the goods are at all times clearly identified as our property;

6.3.2   we shall be entitled at any time on demand to:

6.3.2.1  repossess, remove from other equipment or property (without being liable for any damage caused by such removal) and sell or otherwise dispose of all or any of the goods and thereby bring to an end (without any liability to you), your right to use, sell or otherwise treat the goods as your own; and

6.3.2.2 enter any premises where the goods are, or are likely to be, located for the purpose of inspecting or repossessing them.

6.4  We shall, without prejudice to any other remedy we may have, be entitled to maintain an action for the price of the goods notwithstanding that ownership in them has not passed to you.

6.5  We shall transfer to you only such ownership and rights of use as we have in any goods and in the case of items provided by any third party, shall transfer only such ownership and rights as that party had and has transferred to us.

6.6  Risk of damage or loss in any goods shall pass to you immediately upon your taking delivery of the goods. In this clause “delivery” means the earlier of:

6.6.1 actual delivery of the goods to you, your premises or any other place where delivery is directed;

6.6.2  where we store or hold goods on your behalf (for whatever period), when we identify the goods as being no longer available for resale to a third party or when the goods are separated from our stock (whichever is the earlier);

6.6.3  the fitting onto or incorporation of the goods into property belonging to you or a third party;

6.6.4  the despatch to you of an invoice relating to the goods.

6.7  Unless otherwise agreed in writing, where we have supplied or fitted goods then the item or items which such goods replace shall become our property on removal.

WARRANTY

7.1  In respect of goods that we supply, we shall (to the extent that we are able to do so), assign to you the benefit of any manufacturer’s warranty applying to the goods and shall, at your request supply the details of any such manufacturer’s warranty.

7.2  To the extent permitted by law, all other warranties in respect of supplies (including, but without limitation, fitness for any particular purpose), whether express or implied, are excluded.

CLAIMS

8.1  We shall have no liability in respect of any claim by you under these conditions in connection with any supplies unless:

8.1.1  when the claim is made you produce our official receipt given to you at the time the supplies were originally made; and

8.1.2  you have afforded us a reasonable opportunity and facilities for the investigation of any claim and the making good of any discrepancy and, if we request, the collection or return of goods (but no goods may be returned to us without our prior written authorisation); and

8.1.3  the opportunity for us to investigate any claim is given (in the case of any discrepancy which is reasonably apparent on inspection) within not less than three (3) days from the date on which notice of the claim is given and, in the case of any goods, in any event before they are used or re-sold.

8.2  Where a claim is accepted in whole or in part, any replaced items shall belong to us and may be disposed of only in accordance with our instructions.

EXTENT OF LIABILITY

9.1  Except to the extent stated in these conditions or otherwise agreed in writing by us:

9.1.1  we shall have no obligation, duty or liability in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever under or in connection with any contract for supplies other than for:

9.1.1.1  death or personal injury resulting from our negligence (as defined by the Unfair Contract Terms Act 1977, section 1); or

9.1.1.2  for proven fraud on the part of our employees whilst acting in the course of their employment with us; and

9.1.2  we shall have no liability for any consequential or indirect loss or damage suffered, directly or indirectly, by you under or in connection with any contract for supplies, including but not limited to wasted time or expenditure, loss of profits, production, business revenue, expected savings or goodwill or any claim against you by any third party.

9.2  Our liability under or in connection with any contract for supplies shall in no circumstances exceed the charge for the supplies in respect of which the liability arises.

9.3  We shall be discharged of all liability to which these conditions apply unless (without extending statutory limitation) proceedings are commenced within twelve (12) months after you become aware (or should reasonably have become aware) of the facts giving rise to such liability.

9.4  Nothing in clauses 9.1 to 9.3 shall affect your liability to pay the charges or any other sums falling due to us under any contract.

9.5  You shall indemnify and keep us indemnified against all and any liability (without limitation) that we may have to your insurers or other third parties arising in connection with any contract for supplies and our performance of any contract for supplies.

9.6  The term “in connection with any contract for supplies” includes any performance or contemplated performance of the contract.

TECHNICAL INFORMATION AND ADVICE

10.1  You undertake to comply with such instructions as may be issued by us, the manufacturer or our supplier concerning the use, precautions and other measures to be taken in respect of goods or services that we supply.

10.2  We shall not be liable for the consequences of any incorrect use of any goods or poor workmanship on your part or on the part of the user or any failure by you or the user to comply with:

10.2.1  our or any manufacturer or other supplier’s instructions or recalls; or

10.2.2  any law or regulation concerning the use of goods; or

10.2.3  any standard, industry or other generally accepted practice.

SUSPENSION AND TERMINATION

11.1  If you fail to make any payment when and as due or otherwise default on any of your obligations under any contract for supplies or any other agreement between you and us, we shall, without prejudice to any other remedy, be entitled, at our discretion, without liability to you, to suspend our performance of the contract or to terminate it (whether or not performance has previously been suspended).

FORCE MAJEURE

12.1  We shall not be liable for any delay or failure to perform the whole or any part of any contract resulting from any cause whatsoever beyond our reasonable control existing at the date of the contract or arising thereafter including but not limited to fire, explosion, breakdown or failure of plant or machinery, lack or failure of transportation facilities, or the supply of labour, materials or power, lack or shortage of stock or goods, adverse weather, traffic congestion or disruption, strike, lockout or labour dispute, illness or restriction of any authority or governmental agency (of whatever nature) and the time for performance shall be extended by the period of any such delay.

YOUR OBLIGATIONS

13.1   You shall not:

13.1.1  alter, remove or vary in any way any numbers or other distinguishing marks on any goods supplied or fitted by us;

13.1.2  carry out on any goods supplied or fitted by us any modification other than those (if any) expressly authorised by us;

13.1.3  re-sell any goods supplied by us which have been altered and modified contrary to clauses 13.1.1 and 13.1.2.

13.2  You undertake not to re-sell or supply any goods supplied by us except on terms which incorporate conditions 10.1, 13.1 and 14.4 so that any purchaser of such goods is effectively bound by those conditions.

GENERAL

14.1  Goods supplied by us are the subject of continuous programmes of development and improvement and we reserve the right to alter their specifications at any time without notice and to deliver goods conforming to the altered specification in fulfilment of any contract; no contract shall constitute a sale by sample notwithstanding that any products may have been exhibited to or inspected by you or your agents. We also reserve the right at any time to update any information that we provide, without notice.

14.2  We may at our discretion sub-contract all or any of our obligations under any contract, but the contract shall not be assigned by you without our prior written consent.

14.3  The acceptance of cancellation of any contract requested by you shall be at the company’s discretion and take effect only when written confirmation of such acceptance has been given by us.

14.4  You shall not use or reproduce in whole or in part any of our or our associated companies’ trade marks, business or product names, logos or the like or our advertising, promotional or other material (whether over the internet or otherwise) without first obtaining our written consent and if we, in our discretion, withdraw such consent, you shall immediately cease to use the material in question.

14.5  You authorise us, and any finance company used to purchase any goods, to carry out enquiries (including enquiries relating to directors and other individuals) with credit reference agencies and to disclose such information to one another. You further acknowledge that the agencies concerned may keep and share the information supplied to them with other businesses in assessing applications for credit and/or fraud prevention.

14.6  No right is granted to any third party to enforce any rights relating to the supplies.

14.7  Where a manufacturer or supplier of any goods supplied by us so stipulates, then any contract for the sale of such goods by us to you shall also contain such terms as the manufacturer or supplier of such goods may require. Details of any such terms will be supplied to you on request and you shall be deemed to have had notice of such terms whether or not you had actually inspected the same.

14.8  Where you deposit your own goods with us, whether for repair or otherwise, then in the event of your failing to collect those goods and meet all sums (if any) due to us and arising within two months of the date on which the said goods are available for collection then we shall have the right to dispose of the goods in the open market and to recover the proceeds of any such disposal all or any sums due to us from you howsoever arising and in the event that the proceeds of the disposal exceed any such sums due we shall be accountable to you for such excess for a further period of two months from the date of the disposal in question but thereafter you shall have no claim against us, whether in respect of the goods themselves or the proceeds of any disposal.

LAW, JURISDICTION AND CONSTRUCTION

15.1  The contract shall be governed by English law and the parties consent to the exclusive jurisdiction of the English courts in all matters relating to and arising from the contract.

15.2  The headings if conditions are for convenience of reference only and shall not affect their interpretation.

NOTICES

16.1  Any notice to be given to either party shall be in writing and if sent by facsimile or electronic mail or forwarded by prepaid first class post to the receiving party at its business address as last notified in writing to the other party shall be deemed to have been given on the date of the facsimile or electronic mail transmission (if a copy is sent the same day by post), or two working days following the date of posting.

 

These Website Terms were last updated on the 18th October 2013.

Consumer T&Cs

CONSUMER TERMS AND CONDITIONS

These terms and conditions apply to any Services or Products that we, ATS Euromaster Limited, supply to you and they set out what our responsibilities are to you. Please read them carefully.

These are the only terms and conditions that apply to our supply of Services or Products to you. If you want them changed, or for other conditions to apply, you must agree them in writing with us first.

If you are dealing with us in the course of your or your employer’s business then these terms and conditions do not apply to you and you must refer to our trade terms and conditions. Our trade terms and conditions also apply to any Products or Services provided in relation to a vehicle, which is used for commercial or business purposes (for example, taxis and driving school cars) or which is owned by a business or company.

1. MEANINGS
When reading these terms and conditions, the word:
“Products” means all products and parts (such as tyres, brake discs etc.) sold by us to you. This includes any parts or products which are supplied as part of any Service that we carry out.
“Service” means servicing or repairs that we carry out and includes inspections, Product fitting and servicing.

2. EXCLUSIONS
PLEASE NOTE THESE EXCLUSIONS.THEY ARE IMPORTANT. YOU SHOULD READ ALL THESE TERMS AND CONDITIONS AS OTHER EXCLUSIONS DO APPLY.

We will be legally responsible to you if our negligence causes death or personal injury.

We will not be responsible if we cannot carry out our duties because of circumstances beyond our reasonable control.

We will not be responsible for any damage caused in carrying out any Service if this is caused by:

  • the vehicle’s condition
  • it having been incorrectly maintained or modified
  • any previous servicing or repairs which have not been properly carried out
  • any parts that have been wrongly fitted by someone other than us• some other reason not in our control

We will not be responsible for any loss of business profits or income, lost business or missed opportunities, loss of use or inconvenience, or other financial or indirect loss. Please take out suitable insurance cover to protect these interests.

3. RECOMMENDATIONS

As part of any Service we will carry out the inspections described in our Vehicle Health Check. We will then make a recommendation to you based on the inspection we have undertaken. We will not start any work on the vehicle until you have signed our inspection report and any estimate we give.
We will not be responsible for any loss or damage caused by anything which we did not find on our inspection unless it should have been found by the actual inspection we conducted. We shall not be responsible for conducting any other inspections.

4. ESTIMATES

We will always try to give accurate estimates for the prices of Products or Services.

The prices that we give for Products will be current at the time that we give our estimate. However, we may adjust any price if the cost to us of the Product increases between the time that we give our estimate and the time we obtain the Products. We will always tell you if the price has increased and you shall not be obliged to buy any Product which has a higher price than estimated.

If during any Service we discover that the work we have to do will exceed the estimate, we will ask for your agreement to continue the Service on the basis of a revised estimate. You do not have to agree any revised estimate and, if you choose to cancel the work, we will return your vehicle as nearly as possible in the same condition as when the Service began.

We will not be responsible for any loss or damage that is caused as a consequence of your cancelling work or instructing us not to carry out work that we have recommended.

5. DEPOSITS
A deposit may be required for certain orders, if this is the case you will be advised accordingly.
Deposits paid on specially ordered items are non-refundable.

6. CANCELLING WORK
If we stop any Service at your request then we may charge a reasonable amount for any work actually carried out. We will also charge you for the price of any Products supplied or fitted.

7.TIME
We will try to carry out any Service or deliver and fit Products in the time we have agreed to do so or, if no time is agreed, within a reasonable period. However, if we are late or cannot carry out the Service or the delivery or fitting of Products, we will have no liability or responsibility to you for any loss or any inconvenience you may suffer as a result.
If the carrying out of any Service or the delivery or fitting of Products has been arranged to be carried out by one of our mobile fitters and our mobile fitter does not turn up to the location and between the times we have agreed with you, we shall pay you compensation limited to £10. We shall have no other liability or responsibility to you for any loss or inconvenience that you may suffer as a result of our mobile fitter not turning up.

8. PAYING US
You must pay us for any Service carried out and Products supplied before you remove your vehicle from our premises. If any Service is carried out or Products supplied away from our premises then you must pay us before we release your vehicle to you.
You must pay VAT at the relevant rate on all the charges we make.
You must make all payments on time. If you do not, we may charge simple interest at 5% a year above our bank’s current base rate from time to time. We work this out on a daily basis.

9. COLLECTING PROPERTY
If a vehicle is not collected before the time that we close on the day that we advise you the Service is complete we may store it or, if we choose, have it stored by somebody else. Any cost of storage will be added to our charge for the Service. If the vehicle is stored by us our storage charges will be those current at the time of storage. We will not be required to store any vehicle left with us in secure premises and, if we think that a vehicle is not going to be collected then, if we choose, we may park the vehicle on the public highway. We shall have no liability or responsibility to you for any losses that you suffer as a consequence of any vehicle being left or parked on our premises or stored by us as long as we have ensured that the vehicle is locked and, if left on the public highway, safely parked.
If you leave any other item with us but fail to collect it after three months, we may dispose of that item as we see fit and we shall not be accountable to you for its value. We shall not be responsible for loss of or damage to any items or other goods left on our premises.

10. OWNERSHIP OF PRODUCTS
Any Products we sell to you will not belong to you until you have paid for them and any Service in full. If payment is not made on time we may remove from the vehicle any Products we have fitted.

11. REPLACED ITEMS
All items replaced by us during any Service become our property. We may deal with such items as we wish.

12. HEALTH AND SAFETY
Our premises contain equipment and substances, which are potentially dangerous. As a consequence, you must comply with any instructions and cautionary notices which are displayed at our premises.
You must comply with any instructions relating to the use, care and maintenance of any Products that we supply.

13. GUARANTEE
Products and Services are covered by the ATS Euromaster Guarantee, the conditions of which can be found under the heading of “Guarantee Conditions”. The ATS Euromaster Guarantee is also subject to these terms and conditions.

14.YOUR STATUTORY RIGHTS
These terms and conditions and the terms of our guarantee do not affect your statutory rights as a consumer.
If you are a consumer, any Products we supply must (i) match the description we give them (ii) be of satisfactory quality and (iii) be fit for their purposes. Any Service we provide must be carried out to a reasonable standard.
You should contact your local Trading Standards Department or Citizens’ Advice Bureau if you need any more information about your statutory rights.

15. PERSONAL INFORMATION
Any personal information that you provide to us is used only to:

  • enable us to meet our obligations to you
  • let you know of products or special offers that may be of interest to you
  • compile information in order to administer and improve our services

We may use third parties or credit reference agencies to help us meet our obligations to you, make decisions or to prevent fraud. We may give information about you, your account and your financial affairs to these third parties and agencies who may share this information with their customers.

If you do not want to be contacted by us or by somebody else about products, promotions or special offers which may be of interest to you then please email optout@ats.euromaster.com or write to:

ATS Euromaster Limited
Marketing Department – Opt Out
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW

If you phone us, we may monitor or record your call for training and security purposes.

16. LAW
These terms and conditions are governed by English law and the English courts.

CONTACTING US
Your first point of contact with any enquiries or complaints should be your local ATS Euromaster Service Centre Manager.
Alternatively, you can call us on 0870 608 8668

If you need to write to us then you should write to:

ATS Euromaster Limited
Customer Relations Team
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW
Email: info@ats.euromaster.com

 

These Website Terms were last updated on the 18th October 2013.

Guarantee Conditions

The ATS Euromaster Guarantee only applies to tyres, exhaust parts and systems, shock absorbers, brake parts and batteries, that we have supplied. It also applies to any fitting and other work that we carry out. The ATS Euromaster Guarantee does not cover any parts or products that we supply or work that we carry out in respect of any vehicle which is used for commercial or business purposes (for example, taxis and driving school cars) or which is owned by a business or company.

1. Tyres

All new tyres that we have supplied and fitted are guaranteed against manufacturing defects for the legal lifetime of the tyre. If a guarantee claim is made on a tyre we will return the tyre to the manufacturer for inspection. Where a manufacturing defect is confirmed, a refund will be made to you of the cost of the defective tyre. In the case of a tyre, the refund will be reduced by an amount equal to the use you have had of the tyre (based upon the remaining legal tread depth of the tyre when it is returned). Any replacement tyre that you buy from us will be fitted and balanced free of charge.

2. Exhausts & catalytic converters

All new exhaust systems or part systems and Catalytic Converters that we have supplied and fitted are guaranteed against manufacturing defects for two years from fitting or 20,000 miles (whichever comes sooner).

3. Steering and suspension

All new steering and suspension parts that we have supplied and fitted are guaranteed against manufacturing defects based on the following criteria:

• Shock Absorbers – 2 years (unlimited mileage)

• Steering & Suspension Parts – 2 years (unlimited mileage)

• Coil Springs – 12 months (unlimited mileage)

4. Brakes and brake parts

All new brake parts that we have supplied and fitted are guaranteed against manufacturing defects for the first twelve months or 12,000 miles (whichever comes sooner).

5. Batteries

All new batteries that we have supplied are guaranteed against manufacturing defects, regardless of mileage. The length of the guarantee from purchase depends on the fitment:

• Car, van & 4 x 4 – 3 year, 4 year or 5 year*

• Leisure & HGV – 1 year or 2 year*

• Motorcycle and all other types of batteries – 1 year

6. Oil, air & fuel filters

All filters that we have supplied and fitted are guaranteed against manufacturing defects for the first twelve months or 12,000 miles (whichever comes sooner).

7. Spark plugs

All spark plugs that we have supplied and fitted are guaranteed against manufacturing defects for the first twelve months or 12,000 miles (whichever comes sooner).

8. Wheel alignment

ATS Euromaster will align the wheels to manufacturers’ tolerances. However wheel alignment is affected by road and driving conditions and therefore alignment cannot be guaranteed once the vehicle has left the premises. We will always offer a free alignment check as and when required.

9. Tyre pressure monitoring system (TPMS) sensors

All TPMS sensors that we have supplied and fitted are guaranteed against manufacturing defects for 12 months (unlimited mileage).

10. Fitting and workmanship

Our fitting of any parts is guaranteed against faulty fitting and workmanship for (the same period as the guarantee covering the parts we have fitted). Any other work that we carry out on your vehicle is guaranteed against faulty workmanship for twelve months or 12,000 miles (whichever comes first).

11. What we will do

If a guarantee claim is made on any part other than tyres, we will return the part to the manufacturer for inspection. Where a manufacturing defect is confirmed, a refund will be made to you of the cost of the defective part less an amount equal to the use you have had of the part (based upon the mileage covered by the vehicle the part was fitted to). Any replacement part that you buy from us will be fitted free of charge. If your claim is in respect of the fitting and workmanship guarantee we will do the work again free of charge. The cost of any parts that we fitted and which are required to be replaced because of the way in which we carried out work will be reduced by an amount that reflects the use that you have had of the parts being replaced.

12. How to make a claim

You must bring the vehicle to an ATS Euromaster Service Centre in the UK together with the original receipt for the products or service we provided.

13. What isn’t covered?

The ATS Euromaster guarantee does not cover any damage or defects to tyres and other parts which are as a result of any criminal, malicious or accidental damage, improper or misuse, fire, theft, use off the public highway, racing or rallying, unconnected mechanical defect, or use otherwise than in accordance with manufacturer’s recommendations. The ATS Euromaster Guarantee does not cover normal or acceptable wear and tear or corrosion. The ATS Euromaster Guarantee will be invalidated by the repair or replacement of guaranteed parts by anyone other than ATS Euromaster Limited. The ATS Euromaster Guarantee is not transferable and applies to the original purchaser only.

14. Your statutory rights

Your statutory rights are not affected by the ATS Euromaster Guarantee.

15. ATS Euromaster terms & conditions

The ATS Euromaster Guarantee is also subject to ATS Euromaster terms and conditions.

Contacting us

If you are not happy with any aspect of the products and services that ATS Euromaster has provided to you, or if you discover a fault with the products or services your first point of contact should be your local ATS Euromaster Service Centre Manager.

Alternatively, please liaise with the Customer Relations Team at:

Customer Relations Team

ATS Euromaster Limited

Vantage Point

20 Upper Portland Street

Aston, Birmingham

B6 5TW

 E-mail: info@ats.euromaster.com

Telephone: 0333 0050502 (standard geographical rate telephone call) or 0870 608 8668 during normal working hours

* Dependent on battery type, as stated on invoice

Promotional T&Cs

General

 • ATS Euromaster reserves the right to amend or withdraw offers at any time without prior notification

• ATS Euromaster’s prices are subject to change at any time

• ATS Euromaster recommends that new valves are fitted to tubeless tyres and that wheels are balanced upon fitting. A charge will be made for these services

• All services are not available at all Service Centres. Details can be provided upon request

• Offers are subject to availability and may not be used in conjunction with any other offer

• Offers are not open to ATS Euromaster Account Customers

• Calls to ATS Euromaster may be recorded as part of our customer service policy and for training purposes

• Standard text message fees apply to the text messaging service offered by ATS Euromaster. Fees may vary with the network provider

• ATS Euromaster collects personal information when you register with us, place an order or we provide you with products and services. We will use this information to provide services to you and for various other purposes including marketing. Please refer to our Privacy Policy at www.atseuromaster.co.uk for details on how we may use your information. To opt out from receiving marketing communications please write to us at: ATS Euromaster Limited, Marketing Department, Opt Out, Vantage Point, 20 Upper Portland Street, Aston, Birmingham, B6 5TW, or send an e-mail to us at optout@ats.euromaster.com stating your name, address and e-mail address (if provided) and advise us of which uses you wish to opt out of

• ATS Euromaster’s Terms and Conditions apply in respect of all offers and all products and services provided. Copies are available from all ATS Euromaster Service Centres and at www.atseuromaster.co.uk

ATS Euromaster’s Complaint Handling Policy

  If you are not happy with any aspect of the products and services that ATS Euromaster has provided to you, or if you discover a fault with the products or services please contact our Customer Relations Team on 0333 0050502 - (standard geographical rate telephone call) or 0870 608 8668 and we will do everything we can to assist you.

Statutory Rights

If the products supplied are not as described in the invoice or are faulty you have various statutory rights. Please refer to the ATS Complaint Handling Policy (set out above) for details of who to contact in those circumstances. ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Aston, Birmingham B6 5TW. E-mail: info@ats.euromaster.com Telephone: 0333 0050502 (standard geographical rate telephone call) or 0870 608 8668 during normal working hours

The General Terms and Conditions on the back page apply to all offers and campaigns in addition to the terms and conditions which are relevant to a specific offer or campaign.

Inspection and Top-Ups

• The ATS Euromaster Inspection and Top-Ups offer is available to retail customers only between 1st June 2016 and 31st August 2016 (inclusive)

• The Inspection and Top-Ups must be carried out at an ATS Euromaster Service Centre and consists of a 20 point check as set out on the ATS Euromaster Inspection and Top-Ups Form – details are available at the Service Centre. Any other work, including work identified by the Inspection, e.g. tyre replacement and repairs, will be chargeable in accordance with ATS’s Retail Price List

• The coolant fluid level and anti-freeze strength will be checked and recorded. If either are below the recommended levels we will advise you. A top-up will not be carried out. An anti-freeze drain and refill service can be provided at a separate charge

• This offer is only available for cars, 4x4s and vans only

• This offer includes 1 litre of Shell oil which will be used to top-up your engine during the Inspection & Top-Ups process if required

• Any unused oil from the 1 litre will be available for you to take away

• If Shell oil is not available for any reason, we will replace it with an appropriate equivalent grade of oil of our choice

• Diluted screen wash additive may be used during the top-up process (if required)

• All fluid top-ups (excluding oil and diluted screen wash) included within the price for the Inspection and Top-Ups are each limited to 500 ml of fluid

• Any fluid top-ups, other than oil, and excluding the diluted screen wash which are provided as part of the Inspection and Top-Ups offer over the 500 ml threshold, eg clutch fluid, power steering oil and brake fluid will be charged for in accordance with ATS’s Retail Price List

• Any oil top-up required in excess of the 1 litre of Shell oil will also be chargeable

• Note – An Inspection & Top-Ups does not replace the requirement for a scheduled vehicle service

• ATS is not responsible for anything that it does not find by the Inspection & Top-Ups unless it should have been found by that Check. Where ATS recommends to you that certain works are carried out on your vehicle and you decide not to have the recommended work carried out, you accept that ATS Euromaster will not be responsible or liable for any resultant damage caused

• This offer is available at participating Service Centres only – see Centres for details

Win a Trip to Dubai with Ice Age 5: Collision Course and Michelin Tyres


Prize Draw Terms and Conditions

The “Win a Family Adventure to Dubai Prize Draw” (the “Prize Draw”) is open to ATS Euromaster’s Retail Consumers who are resident in the UK (excluding Northern Ireland) aged 18 and over. The Prize Draw is not open to ATS’s employees or to ATS’s marketing agencies, their employees or anyone else connected with the creation and administration of this Prize Draw or to trade, business or account customers.

By participating in this Prize Draw, all entrants will be deemed to have accepted and agreed to be bound by these terms and conditions and by any other requirements set out in the promotional material.

There is a purchase requirement. Entrants must purchase two or more Michelin car, van or 4x4 tyres for a single vehicle (in a single transaction) at any ATS Euromaster Centre between 1 December and 31 January 2017 (inclusive) to be eligible for prize draw entry. All products must be fitted, and all services must be carried out, at time of purchase, except for purchases made online which must be booked in for fitting or supply at the time of purchase.

To enter the Prize Draw entrants must register their details on an official entry form completed online at www.atseuromaster.co.uk/special-offers/ice-age no later than midnight on 28th February 2017. Entries made after this date will not be eligible for the Prize Draw. Entries may also be made by post by sending your name, home address, telephone number, email address and copy of your Customer Sales Receipt to: ATS Euromaster Ice Age Prize Draw, ATS Euromaster Ltd, 20 Upper Portland Street, Birmingham, B6 5TW. Postal entries must be received by midnight on 28th February 2017 to be eligible for prize draw entry. All postal entries and online entries will combined. The Prize Draw is open to customers purchasing eligible Michelin tyres through the ATS Euromaster online shop (https://shop.atseuromaster.co.uk/) or in an ATS Euromaster Service Centre. On Monday 6th March 2017, one lucky winner will be selected at random by computer from all entries to win the Family Adventure to Dubai.

The Family Adventure to Dubai Prize (“the Prize Trip”) Package for 2 Adults and 2 Children under 12 includes:

Airfare: Return flights from London to Dubai
Transfers: Return airport transfers in Dubai
Accommodation: 3 nights’ luxury hotel accommodation (4* minimum) in Dubai, sharing a family room Daily Breakfast in the hotel
Sub Zero Family Lunch at Chill Out Restaurant: includes loan of thermal clothing and welcome drink on arrival.
Family Entrance to the Burj Khalifa: the tallest structure in the world
Family Entry to Dubai Snow Park: Includes vouchers for the chairlift ride, giant ball, mountain thriller and fleece glove vouchers
Travel insurance for all travellers
The winner is responsible for all meals & drinks, excursions, attractions (other than those stated), treatments, gratuities, personal expenses, any other travel costs, insurances to cover adventure activities (as required) and any other costs or expenses.

Additional Prizes

1) Home Entertainment System

1 Winner will then be selected at random by computer from all entries to win a runner prize of a Home Entertainment Package that includes:

1 x Samsung 40-inch HD Smart 3D Television
1 x Samsung Curved Speaker Bar
1 x Samsung Smart 3D Blu-ray and DVD Player
4 x Pairs of Samsung 3D Glasses
1 x Ice Age: Collision Course Blu-ray
Secure UK mainland delivery

2) Ice Age 1-5 Box Sets

A further 40 winners will then be selected at random by computer from all entries to win:

1 x Ice Age: 1-5 DVD Box Set
3) Ice Age 5: Collision Course DVDs

A further 30 winners will then be selected at random by computer from all entries to win: 1 x Ice Age 5: Collision Course DVD (30 available)

Electronic entries must be submitted no later than midnight on 28/02/2107 on an official entry form completed online at www.atseuromaster.co.uk/special-offers/ice-age. Entrants will be required to enter a valid ATS Euromaster Customer Sales Receipt number or 'document number' to be eligible to make an entry. A copy of the Customer Sales Receipt may be required as proof of purchase. Completion of the mandatory fields is necessary to carry out identity checks to validate all entries. Entries will be checked against the name and address on the Customer Sales Receipt.

Entries may also be made by post by sending your name, home address, telephone number and email address to: ATS Euromaster Ice Age Prize Draw, ATS Euromaster Ltd, 20 Upper Portland Street, Birmingham, B6 5TW. Entrants must include a copy of their Customer Sales Receipt with their entry. Postal entries must be received by midnight on 28th February 2017 to be eligible for prize draw entry.

By participating in this promotion, entrants accept that ATS Euromaster will submit information entered onto the online entry form or postal entry to a third party (Evolve Retail Limited) so that they can validate the information provided, confirm the identity of the entrant and issue the prizes in accordance with this promotion.

Winners will be notified by 13th March 2017 by telephone.

Only one entry per vehicle is permitted.

Lost, incomplete, invalid, illegible or late entries will not be accepted. The Promoter reserves the right to eliminate entries with illegible Customer Sales Receipts. The Promoter reserves the right to dispute an entry if it believes the entry is not legitimate. The Promoter’s decision is final and is not open to challenge.

Family Adventure Trip to Dubai (‘The Prize Draw’) specific T&Cs

The Family Adventure to Dubai Prize Package is based on 2 Adults and 2 Children under 12. Amendments to the prize package to add additional children or to include children over 12 years old may be made will incur additional cost and will need to be arranged directly with the booking agent at the winners expense. Details of how to do this will be included in the information pack that is sent out to the winner.

Details of how to redeem the Prize Trip will be sent separately to the winner. The winner is responsible for contacting the Promoter to inform them of their preferred dates of travel. All bookings must be made direct with the Promoter’s designated service provider. Telephone calls are charged at National Rate.

Flights are available from major international airports in London only.

The winner and companions must each have a full passport valid for at least 6 months at time of travel; any necessary visas are the responsibility of the winner and their companions.

A valid credit or debit card with available funds will be required for security deposit purposes when checking into the hotel accommodation.

Hotel Accommodation is based on 2 adults and 2 children under 12 years old sharing a family room. Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs where insurance cover is required for any pre-existing medical condition and/or where the winner and/or their companions are aged 70 or over.

The Prizes are non-transferable and non-refundable; no cash alternative is available

The Prize is subject to availability

The Prize cannot be taken between the 21st December 2016 – 2nd January 2017 (Christmas and New Year), or during UK bank holidays

The Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame. Winners must give at least 6 weeks' notice in advance of their chosen travel dates and the stay must include a Saturday night in the hotel. (Bookings are subject to availability).

All elements of the prize must be taken at the same time

Once booked, the prize cannot be altered or amended.

At least one traveller must be aged 18 or over; where any travellers are aged under 18, they must have prior parental or guardian permission.

The prize excludes UK transfers (to and from the London Airport), Car Parking at the airport, meals & drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize.

Lunch at the Chill Out restaurant is provided up to the maximum value of £15 per person The minimum age for the snow park is 2 years old.

The Promoter does not accept any responsibility for the flights, hotel stay, events or travel arrangements which are all operated by separate service providers – details for which will be provided to the winner with the Prize details. Any issues arising should be referred to the relevant service provider

Please also refer to the General Terms and Conditions relating to the Prizes.

Home Entertainment Package specific T&Cs

Delivery of all items is available to one mainland UK address only

Items may arrive in separate deliveries and may need to be signed for.

The winner is responsible for ensuring that all items on the delivery note(s) are checked on receipt

If stated items are unavailable then alternatives of equal value will be provided.

The prize excludes anything not expressly listed above under the Home Entertainment System Prize Description.

The Courier Company will be responsible for any damage or losses to the prizes that occur throughout the delivery period.

Please also refer to the General Terms and Conditions relating to the Prizes.

General T&Cs relating to the Prize Draw for the Family Adventure Trip to Dubai, the Home Entertainment Package and the DVD Prize Draw

The winners will be informed by the Promoter by telephone by Monday 13th March 2017. In the event the Promoter is unable to contact the winner of the Prize Trip (the first winner) within 30 days from the date of 1st attempted contact, the Promoter will randomly select, by computer, an alternative winner. The first winner will no longer be eligible for the prize.

The Prizes are non-transferable and non-refundable.

No cash alternative is available.

The Prizes are subject to availability. The Promoter reserves the right to substitute the Prizes with an alternative of equal or higher value in the event that circumstances beyond its control make this unavoidable.

The Promoter cannot accept liability for any technical issues outside of their control that may prevent an entrant from participating in the Prize Draw.

Details of the winners will be available upon request by sending a stamped, addressed envelope to the Promoter’s address below after 20th March 2017.

The Promoter reserves the right to withdraw, vary or modify the Prize Draw as required due to circumstances beyond its control. 

All information received will become the property of ATS Euromaster Limited. Entrants consent to ATS Euromaster Ltd using their names and other entry details for promotional and/or marketing purposes, unless otherwise indicated. Entrants’ names and county of residence will be made available (upon request) when the Prize Draw has finished. 

Entrants agree to participate in reasonable publicity activities surrounding the Promotion, as requested by the Promoter. The Promoter will contact the entrant prior to any use of their details for publicity activities prior to such use.

Without limiting the foregoing, Entrants’ personal information provided in connection with the Prize Draw will be handled in accordance with data protection legislation and processed in accordance with the Promoter's Privacy Policy. The Privacy Policy is available at http://www.atseuromaster.co.uk/information/customer-services/privacy.

The Prize Draw and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts. 

Promoter: ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Aston, Birmingham, B6 5TW.

The Promotion is managed by Element London Ltd (Element London Ltd. Registered in England No. 7073848. Registered Office: 5 Morie Street, London SW18 1SL)

Free Hotel Break with Michelin Tyres T&Cs

Claim Terms and Conditions


• The "Michelin Hotel Break Promotion" (the "Promotion") is open to ATS Euromaster's Retail Customers who are resident in the UK (excluding Northern Ireland) aged 18 and over. The Promotion is not available to ATS's employees or to ATS's marketing agencies, their employees or anyone else connected with the creation and administration of this Promotion or to trade, business or account customers including company car drivers.

• By participating in the Promotion, all claimants will be deemed to have accepted and agreed to be bound by these terms and conditions and by any other requirements set out in the promotional material.

• Customers who purchase 2 or more Michelin car, van or 4x4 tyres from ATS Euromaster (the "Promoter") either from an ATS Euromaster Service Centre or on the ATS Euromaster website (shop.atseuromaster.co.uk) in a single transaction between 1st October 2016 and 30th November 2016 (Inclusive) will be eligible to claim a one night Hotel Break for 2 people on a room only basis. All products must be fitted, and all services must be carried out, at time of purchase, except for purchases made online which must be booked in for fitting or supply at the time of purchase. 

• To enter the Promotion claimants must register their details at atsrewards.co.uk/hotel no later than 12 midnight on 31st December 2016. Claims made after this date will not be eligible for the Hotel Break. Only one claim can be made per person.

• The Promotion entitles the claimant to a one night stay for 2 people on a room only basis at the selected hotels listed in the promotional material. Breakfast and Evening meals are not included. The offer is free of charge with no obligation to purchase meals or beverages.

• Claims must be made on an official claim form completed online at atsrewards.co.uk/hotel. Claimants will be required to enter a valid ATS Euromaster Customer Sales Receipt number to be eligible to make a claim. A copy of the Customer Sales Receipt may be required as proof of purchase. A confirmation email will be sent within 48 hours following validation of the claim.

• Completion of the mandatory fields is necessary to carry out identity checks to validate all claims. Claims will be checked against the name and address on the invoice.

• Claims may be made by post by sending a copy of a qualifying Customer Sales Receipt to: Michelin Hotel Breaks Promotion, ATS Euromaster Ltd, Marketing Department, 20 Upper Portland Street, Aston, Birmingham, B6 5TW by midnight on 31st December 2016

• By participating in this Promotion, claimants accept that ATS Euromaster will submit information entered on the online claim form to a third party (The Marketing Lounge Partnership Limited) so that they may validate the information provided, confirm the identity of the claimant and issue the gifts in accordance with this Promotion.

• Claimants for the Hotel Breaks Promotion will be sent information about their gift within 30 days of their claim being made so that they may choose and arrange the location and time at which they wish to use their gift. All bookings must be made direct with the Service Provider of the gift no more than 28 days before the requested date of stay. Telephone calls are charged at national rate. 

• Any costs associated with travel to the venues, and any other costs associated with the use of the gift will be the responsibility of the claimant and are not included. Full terms and conditions for the use of these gifts can be found at www.atsrewards.co.uk/hotel/terms.

• Each customer will have 6 months from the mail sent date to make their hotel booking.

• Any extra night’s accommodation will be charged. The cost will be dependent on the chosen hotel and will be confirmed before the booking is made. Prices for any extra nights and room upgrades or use of special facilities (sea/lake view/four poster beds), are valid at the time of publication and may be subject to change. 

• The Promotion can only be redeemed against the cost of accommodation at participating hotels. Participating hotels are all contracted to participate in the Promotion. The Promoter or any associated partner cannot be held responsible for any hotel subsequently declining acceptance of a booking using The Promotion. The list of participating hotels featured in the promotional material remains subject to change. 

• All stays are subject to the hotel's promotional availability. Hotel availability will fluctuate throughout the year with some hotels operating strict room allocation policy.

• If for any reason the hotel and/or date is no longer required/suitable after submission of the booking, the customer will be offered another opportunity to change their choice of hotel/date. No more than one change can be made without invalidating the hotel stay. No amends can be made once the hotel stay has been re-booked.

• This Promotion does not include public or bank holiday periods in the UK and Ireland.

General Terms and Conditions

• Entry into this Promotion cannot be made other than strictly in accordance with these terms and conditions. Lost, incomplete, invalid, illegible, fraudulent and/or late claims will not be accepted. The Promoter reserves the right to refuse a claim if it believes the claim is fraudulent, not legitimate or not valid. The Promoter’s decision is final and is not open to challenge.

• All hotel breaks are non-transferable, non-negotiable and no cash alternative will be offered. The Promoter reserves the right to substitute any hotel break with an alternative hotel break of equal or higher value in the event that circumstances beyond its control make this unavoidable.

• ATS Euromaster does not accept any responsibility for the Hotel Breaks which are operated by a separate service provider – details for which will be provided with the Hotel Breaks pack. Any issues arising should be referred to the relevant service provider.

• The Promoter cannot accept liability for any technical issues outside of their control that may prevent a claimant from participating in this Promotion.

• The Promoter reserves the right to withdraw, vary or modify this Promotion as required due to circumstances beyond its control.

• All information received will become the property of the Promoter. Claimants consent to the Promoter using their names and other entry details for promotional and/or marketing purposes. Claimants’ names and county of residence will be made available (upon request) when the Promotion has finished.

• Without limiting the foregoing, Claimants’ personal information provided in connection with this Promotion will be handled in accordance with data protection legislation and processed in accordance with the Promoter’s privacy policy http://www.atseuromaster.co.uk/information/customer-services/privacy.

• This Promotion and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts.

• Promoter: ATS Euromaster Limited, Vantage Point, 20 Upper Portland St, Aston, Birmingham, B6 5TW. 

• This promotion is managed by The Marketing Lounge Partnership Limited, The Stables, Home Farm, Mere, Cheshire WA16 0PX. Telephone 01565 832865.

 

Free £5 Starbucks Gift Card with MOT (online only)

1. The “Starbucks Promotion” (the “Promotion”) is open to selected ATS Euromaster’s Retail Customers who are UK residents aged 18 and over, except ATS Euromaster Limited’s (the “Promoter”) employees, its agencies or anyone else connected with the creation and administration of this Promotion, or trade customers including tyre dealer’s employees. This offer is open to retail customers only (excludes company vehicle drivers and ATS Euromaster Ltd Business and Account Customers).

2. By participating in this Promotion, claimants agree to be bound by these terms and conditions and by any other requirements set out in the promotional material.

3. There is a purchase requirement. Claimants who have been sent the exclusive link from motoring.co.uk must purchase a Class 4 MOT between 1 September and 31 October 2016 through the ATS Euromaster online shop (https://shop.atseuromaster.co.uk/). The Class 4 MOT must be booked in at an ATS Euromaster Centre at the time of purchase. A list of ATS Euromaster Service Centres can be found at www.atseuromaster.co.uk. The promotion is not available to customers purchasing MOT directly in an ATS Euromaster Service Centre.

4. The Promotion will reward a Starbucks Gift Card to the value of £5 for selected customers who purchase a Class 4 MOT that have been sent the Promotional SMS link from motoring.co.uk. The claimant must type in the exclusive code (found in the SMS) into the ‘Promotion Code’ box at the same time as making their Class 4 MOT purchase online. The link and code may not be shared and only the original recipient of the SMS is able to claim a gift. Proof may be required to demonstrate receipt of the SMS link.

5. There are a maximum of 10,000 x £5 Starbucks Gift Vouchers to give away. These will be distributed to eligible claimants on a first come, first served basis.

6. By participating in this Promotion, the Promoter will have to submit information entered into the e-shop booking form to a third party (The Marketing Lounge Partnership Ltd) to issue the Starbucks Gift Card. (The information given will be checked by The Marketing Lounger Partnership Ltd to confirm the identity of the claimant).

7. Only one Starbucks Gift Card per customer will be sent. The Promoter reserves the right to dispute a claim if it believes the claim is not legitimate. The Promoter’s decision is final and not open to challenge.

8. Starbucks Gift Cards will be sent by post to the claimant within 28 days from the initial purchase of the Class 4 MOT online. The Gift Card will be sent to the postal address given on the e-shop booking. The Promoter will not be held liable for any Gift Cards that go missing in the post or for the Claimant’s failure to use any gift card within the redemption period.

9. The Starbucks Gift Card will only be sent once the Class 4 MOT has taken place in an ATS Euromaster Centre. Claimants who cancel their MOT booking will not receive the gift.  

10. Please refer to the Starbucks Terms and Conditions for full terms and conditions of its use.

11. The Starbucks Gift Card is non-transferable and no cash alternative will be offered.

12. The Starbucks Gift Card is subject to availability. The Promoter reserves the right to substitute with an alternative gift of equal value in the event that circumstances beyond its control make this unavoidable.

13. This offer may be amended or withdrawn at any time without prior notification

14. The £5 Gift Card Offer cannot be used in conjunction with discount schemes or any other offer or discount for the same item or service.

15. The Promotion and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts.

16. Promoter: ATS Euromaster Ltd, 20 Upper Portland Street, Aston, Birmingham, B6 5TW.

17. This promotion is managed by The Marketing Lounge Partnership Limited, The Stables, Home Farm, Mere, Cheshire, WA16 0PX. Telephone 01565 832865

£5 off MOT (online only)

 

1. The “£5 off MOT Promotion” (the “Promotion”) is open to selected ATS Euromaster’s Retail Customers who are UK residents aged 18 and over, except ATS Euromaster Limited’s (the “Promoter”) employees, its agencies or anyone else connected with the creation and administration of this Promotion, or trade customers including tyre dealer’s employees. This offer is open to retail customers only (excludes company vehicle drivers and ATS Euromaster Ltd Business and Account Customers).

2. By participating in this Promotion, claimants agree to be bound by these terms and conditions and by any other requirements set out in the promotional material.

3. There is a purchase requirement. Claimants who have been sent the exclusive link from motoring.co.uk must purchase a Class 4 MOT between 1 September and 31 October 2016 through the ATS Euromaster online shop (https://shop.atseuromaster.co.uk/). The Class 4 MOT must be booked in at an ATS Euromaster Centre at the time of purchase. A list of ATS Euromaster Service Centres can be found at www.atseuromaster.co.uk. The promotion is not available to customers purchasing MOT directly in an ATS Euromaster Service Centre.

4. The Promotion will reward a £5 discount off the ATS Euromaster Class 4 MOT e-shop price of £35 for selected customers that have been sent the Promotional SMS link from motoring.co.uk. The claimant must type in the exclusive code (found in the SMS) into the ‘Promotion Code’ box at the same time as making their Class 4 MOT purchase online. The £5 discount will be applied immediately at the point of purchase.

5. The £5 off discount cannot be used in conjunction with discount schemes or any other offer or discount for the same item or service.

6. The link and code may not be shared and only the original recipient of the SMS is able to claim the discount. Proof may be required to demonstrate receipt of the SMS link.

7. There are a maximum of 10,000 x £5 off MOT discounts to give away. These will be distributed to eligible claimants on a first come, first served basis.

8. Only one £5 off discount per customer can be claimed. The Promoter reserves the right to dispute a claim if it believes the claim is not legitimate. The Promoter’s decision is final and not open to challenge.

9. The £5 off discount is non-transferable and no cash alternative will be offered.

10. This offer may be amended or withdrawn at any time without prior notification

11. The Promotion and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts.

12. Promoter: ATS Euromaster Ltd, 20 Upper Portland Street, Aston, Birmingham, B6 5TW.

Manager’s Specials

 

• All discounts or offers shown are against the ATS Euromaster retail price and is for retail customers only

• Offers/discounts are only available on the dates displayed on the poster

• Offers are only available for cars, 4x4s and vans (where applicable)

• Prices/offers shown are only available in the centre displaying the poster, not in other ATS Euromaster centres

• Offers are subject to availability and cannot be used in conjunction with any other offer

• ATS Euromaster reserves the right to amend or withdraw the offers/discounts without prior notification

• Products/services advertised must be fitted or carried out and paid for in full at time of purchase

• Any additional costs that arise from conducting any checks or services will be charged for separately in accordance with ATS Euromaster’s Retail Price List

• The general terms and conditions on the back page will apply in addition to the terms and conditions which are relevant to this specific offer and/or campaign

Tyres from £33

• Price refers to Tigar 155/70R13T, 155/80R13T and 165/70R13T car tyres only

• Offer price available between 1st June 2016 and 31st August 2016 (inclusive)

• Prices referred to are taken from ATS Euromaster’s Retail Price List at time of printing

• Price includes tyre, balance, valve, disposal price and VAT (vehicles with TPMS may incur an additional charge)

• Prices are subject to change at any time

• Offer applies for Retail Customers only

• Tyres must be fitted by ATS Euromaster at an ATS Euromaster centre at time of purchase

• Tyres are subject to availability

• Offer can be used in conjunction with ‘10% off 2 or more Tigar Tyres’ promotion. Cannot be used in conjunction with any other offer

• The general terms and conditions on the back page will apply in addition to the terms and conditions which are relevant to this specific offer and/or campaign

Price Match

• The price match is available on all products supplied by ATS Euromaster Limited in the UK

• The price match offer is only available at the time of purchase

• The product must be identical (for tyres - manufacturer, pattern, size, speed rating and load rating; for non tyres – manufacturer, specification and size)

• The price match offer only applies where the product is purchased and fitted as one transaction at an ATS Euromaster Service Centre

• The product must be available from a competitor located locally to the ATS Euromaster Service Centre

• All quotations for price matching will be verified by the ATS Euromaster Service Centre

• The product must be in stock at the competitor

• Internet and mail order prices are excluded

• The price match does not apply to products fitted by way of a mobile service

• The price match is not open to ATS Euromaster account holders

• The price match cannot be used in conjunction with any other discount or offer

• ATS Euromaster reserves the right to amend or withdraw the price match without prior notification

• The general terms and conditions on the back page will apply in addition to the terms and conditions which are relevant to this specific offer and/or campaign

Customer Reviews

CUSTOMER REVIEWS 

Conditions of Use for ATS Euromaster Website Reviews

Please consider the following information when compiling and submitting your review :

By submitting a review you agree that :

  • You are 18 years or over
  • You are the sole author of the review
  • You are the sole owner of the username/tag/picture.
  • The content and username/tag/picture does not infringe any other party’s intellectual property rights
  • All of the content is accurate and that it is not false, inaccurate or misleading
  •  It does not contain any computer viruses, worms or other potentially damaging computer programs or files
  • You have not received any payment or other compensation in return for the review
  • The content is not obscene, defamatory, illegal or otherwise objectionable
  • We may contact you by email regarding your review
  • You are not an employee or otherwise connected to ATS Euromaster Limited or the service provider of the website on which you are providing a review
  • Alternatively if you are an employee or otherwise connected to ATS Euromaster Limited please state your connection at the end of your review.

The review should refer to ATS Euromaster’s Websites only.   Any reviews you may wish to submit in relation to the products and services provided to you by ATS Euromaster will be requested and dealt with separately.

If you submit a review to us using this form you agree that we may publish your review together with your name, username, tag and/or picture that you may upload using this form, on any website operated by ATS Euromaster Limited on such page and in such position as we may, at our sole discretion, determine.  We may also, at our sole discretion, decide not to publish the review or decide to remove the review from our website.

You also agree that we may edit the review and publish edited or partial versions of the review.  However we will never edit a testimonial in such a way as to create a misleading impression of your views.

This email is sent on behalf of :

ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Birmingham, B6 5TW

ATS Euromaster collects personal information when you register with us, place an order or we provide you with products and services.  We will use this information to provide services to you and, if you agree, to send you marketing information.  We may also pass your information to our Group Companies or to our carefully selected third party service providers for our marketing purposes.  For more details on how we may use your information please refer to our Privacy Policy on the attached link  https://shop.atseuromaster.co.uk/info-privacy-policy

If you no longer wish us to pass your details to our Group Companies or to our third party service providers for our marketing purposes, or you do not wish to receive marketing communications from ATS Euromaster please  write to us at :  ATS Euromaster Limited, Marketing Department, Opt Out, Vantage Point, 20 Upper Portland Street, Aston, Birmingham B6 5TW, or send an e-mail to us at : optout@ats.euromaster.com, stating your name, address and e-mail address (if provided) and advise us which uses you wish to opt out of.

ATS Euromaster Website reviews are managed by Bazaar Voice on behalf of ATS Euromaster Limited.

 

 

Conditions of Use for Product Reviews

Please consider the following information when compiling and submitting your review :

By submitting a review you agree that :

  • You are 18 years or over
  • You are the sole author of the review
  • You are the sole owner of the username/tag/picture.
  • The content and username/tag/picture does not infringe any other party’s intellectual property rights
  • All of the content is accurate and that it is not false, inaccurate or misleading
  •  It does not contain any computer viruses, worms or other potentially damaging computer programs or files
  • You have not received any payment or other compensation in return for the review
  • The content is not obscene, defamatory, illegal or otherwise objectionable
  • We may contact you by email regarding your review
  • You are not an employee or otherwise connected to ATS Euromaster Limited or the manufacturer of the products on which you are providing a review
  • Alternatively if you are an employee or otherwise connected to ATS Euromaster Limited please state your connection at the end of your review.

The review should refer to the product only.   Any review you may wish to submit in relation to the services provided to you by ATS Euromaster will be requested and dealt with separately.

If you submit a review to us using this form you agree that we may publish your review together with your name, username, tag and/or picture that you may upload using this form, on any website operated by ATS Euromaster Limited on such page and in such position as we may, at our sole discretion, determine.  We may also, at our sole discretion, decide not to publish the review or decide to remove the review from our website.

You also agree that we may edit the review and publish edited or partial versions of the review.  However we will never edit a testimonial in such a way as to create a misleading impression of your views.

This email is sent on behalf of :

ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Birmingham, B6 5TW

ATS Euromaster collects personal information when you register with us, place an order or we provide you with products and services.  We will use this information to provide services to you and, if you agree, to send you marketing information.  We may also pass your information to our Group Companies or to our carefully selected third party service providers for our marketing purposes.  For more details on how we may use your information please refer to our Privacy Policy on the attached link  https://shop.atseuromaster.co.uk/info-privacy-policy

If you no longer wish us to pass your details to our Group Companies or to our third party service providers for our marketing purposes, or you do not wish to receive marketing communications from ATS Euromaster please  write to us at :  ATS Euromaster Limited, Marketing Department, Opt Out, Vantage Point, 20 Upper Portland Street, Aston, Birmingham B6 5TW, or send an e-mail to us at : optout@ats.euromaster.com, stating your name, address and e-mail address (if provided) and advise us which uses you wish to opt out of.

Product reviews are managed by Bazaar Voice on behalf of ATS Euromaster Limited.

THESE TERMS APPLY

1.1  These terms and conditions (“conditions”) shall be incorporated in all contracts for the supply of goods and/or services (“supplies”) by ATS Euromaster Limited (“us”,” we” or “our”). Our full details appear at the end of these conditions.

1.2  Unless expressly agreed in writing (signed by one of our directors) between us and the party or parties with whom the contract is made (“you” or “your”), these conditions shall apply to the exclusion of any other terms and conditions, including any referred to by you. The taking of delivery of supplies, or acceptance of performance of the supplies, shall be conclusive evidence of your acceptance of these conditions. For the avoidance of doubt, our acceptance of any purchase order you issue does not extend to acceptance of any conditions referred to on that purchase order.

AUTHORITY
2.1   You shall notify us immediately:

2.1.1  if any of your employees (or former employees) cease to have authority to bind you; or

2.1.2 of any changes to such authority.

In the absence of any such notifications, we shall be entitled to rely and act on the orders and instructions of such employees or former employees as if they were made or given by you.

CHARGES

3.1  Our charges for supplies exclude VAT and all other taxes or duties, unless otherwise stated in writing.

3.2  We reserve the right to vary our charges for supplies at any time prior to delivery or performance of supplies. Any quotation we give is an estimate only of our charges for supplies and shall not be binding unless expressed otherwise on the quotation.

PAYMENT AND CREDIT TERMS

4.1  Unless our invoice expressly states otherwise, all payments shall be due to us on the date of invoice. Payments shall be made in cleared funds without any discount, set-off or other deduction or reduction whatsoever.

4.2  Time of payment is of the essence and, in addition to any of our other rights, if an invoice is not paid in accordance with condition 4.1 above then:

4.2.1  interest shall be payable on any overdue amount from the date on which payment was due to the date on which it is made (whether before or after judgement), calculated on a daily basis at the annual rate of twelve (12) per cent compounded monthly; and

4.2.2  an additional administration charge at the rate we publish from time to time shall be payable in respect of the invoice; and

4.2.3  all other invoices, whether or not they are due for payment, shall become immediately due and payable.

4.3   We reserve the right to apply payments received from you:

4.3.1   first in settlement of any interest on overdue debts; then

4.3.2   on debts due, beginning with the oldest.

4.4  You shall pay, on an indemnity basis, all legal and other costs that we incur in recovering:

4.4.1   any amounts owing from you; and

4.4.2  any goods in which ownership has been retained by us and such costs shall be due for payment immediately on presentation of our invoice.

4.5  We shall have the right, entirely at our discretion and notwithstanding any agreement or arrangement with you or any contract which you may have with a third party, without liability to you, at any time to:

4.5.1  withdraw, reduce or otherwise limit the amount of credit granted to you (and, for the avoidance of doubt, we shall have no obligation or liability to make supplies to you where to do so will cause the amount of credit we have granted you to be exceeded); and/or

4.5.2  require the price or charge for any supplies to be paid in advance; and/or

4.5.3  refrain from the delivery or performance of supplies until the price or charge for the supplies has been paid.

4.6  In the event that we, in our reasonable opinion, consider that you:

4.6.1   have or are threatening to cease trading;

4.6.2   have or are threatening to become insolvent;

4.6.3  are otherwise unable to pay your debts, then upon our written notification to you, all invoices, whether or not they are otherwise due for payment, shall immediately become due and payable.

4.7  If you dispute all or any part of an invoice then you must:

4.7.1  inform us in writing within five days of the due date for payment of the amount that is disputed and the reasons for the dispute, as well as provide us with all documentation and other information that we will require in order to enable us to consider your claim; and

4.7.2   pay any undisputed amounts or invoices in accordance with clause 4.1

Failing which you will not be entitled to dispute the invoice or any part of it.

DELIVERY AND PERFORMANCE

5.1  If you fail to take delivery of any goods that have been specifically ordered for you (or to collect them when notified they are ready for collection) then we may, at our absolute discretion, do any of the following:

5.1.1   store the goods at your risk; or

5.1.2  require you to pay all storage, transportation, handling or other charges incurred by us as a result of such failure; or

5.1.3  require you to pay for the goods as though delivery had taken place.

5.2  We will make reasonable efforts to meet any dates or times for delivery or performance requested by you but:

5.2.1  we shall not be liable for any loss, damage or expense arising from any delay or failure in delivery or performance from any cause whatsoever; and

5.2.2  any such delay or failure to perform shall not entitle you to refuse to accept any delivery or performance or to repudiate any contract.

TITLE AND RISK

6.1  Whether or not risk in goods has passed to you, ownership in goods supplied to you shall remain with us until we have received in cash or cleared funds payment in full of the price of the goods (including, in every case, any charges incurred in accordance with clauses 4 and 5 of these conditions).

6.2  Whether or not risk in goods has passed to you, ownership in goods supplied to you shall remain with us until we have received in cash or cleared funds payment in full for all other goods and services supplied by us to you (including, in every case, any charges incurred in accordance with clauses 4 and 5 of these conditions).

6.3   Until ownership in goods has passed to you:

6.3.1  you shall hold the goods as bailee for us and ensure that the goods are at all times clearly identified as our property;

6.3.2   we shall be entitled at any time on demand to:

6.3.2.1  repossess, remove from other equipment or property (without being liable for any damage caused by such removal) and sell or otherwise dispose of all or any of the goods and thereby bring to an end (without any liability to you), your right to use, sell or otherwise treat the goods as your own; and

6.3.2.2 enter any premises where the goods are, or are likely to be, located for the purpose of inspecting or repossessing them.

6.4  We shall, without prejudice to any other remedy we may have, be entitled to maintain an action for the price of the goods notwithstanding that ownership in them has not passed to you.

6.5  We shall transfer to you only such ownership and rights of use as we have in any goods and in the case of items provided by any third party, shall transfer only such ownership and rights as that party had and has transferred to us.

6.6  Risk of damage or loss in any goods shall pass to you immediately upon your taking delivery of the goods. In this clause “delivery” means the earlier of:

6.6.1 actual delivery of the goods to you, your premises or any other place where delivery is directed;

6.6.2  where we store or hold goods on your behalf (for whatever period), when we identify the goods as being no longer available for resale to a third party or when the goods are separated from our stock (whichever is the earlier);

6.6.3  the fitting onto or incorporation of the goods into property belonging to you or a third party;

6.6.4  the despatch to you of an invoice relating to the goods.

6.7  Unless otherwise agreed in writing, where we have supplied or fitted goods then the item or items which such goods replace shall become our property on removal.

WARRANTY

7.1  In respect of goods that we supply, we shall (to the extent that we are able to do so), assign to you the benefit of any manufacturer’s warranty applying to the goods and shall, at your request supply the details of any such manufacturer’s warranty.

7.2  To the extent permitted by law, all other warranties in respect of supplies (including, but without limitation, fitness for any particular purpose), whether express or implied, are excluded.

CLAIMS

8.1  We shall have no liability in respect of any claim by you under these conditions in connection with any supplies unless:

8.1.1  when the claim is made you produce our official receipt given to you at the time the supplies were originally made; and

8.1.2  you have afforded us a reasonable opportunity and facilities for the investigation of any claim and the making good of any discrepancy and, if we request, the collection or return of goods (but no goods may be returned to us without our prior written authorisation); and

8.1.3  the opportunity for us to investigate any claim is given (in the case of any discrepancy which is reasonably apparent on inspection) within not less than three (3) days from the date on which notice of the claim is given and, in the case of any goods, in any event before they are used or re-sold.

8.2  Where a claim is accepted in whole or in part, any replaced items shall belong to us and may be disposed of only in accordance with our instructions.

EXTENT OF LIABILITY

9.1  Except to the extent stated in these conditions or otherwise agreed in writing by us:

9.1.1  we shall have no obligation, duty or liability in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever under or in connection with any contract for supplies other than for:

9.1.1.1  death or personal injury resulting from our negligence (as defined by the Unfair Contract Terms Act 1977, section 1); or

9.1.1.2  for proven fraud on the part of our employees whilst acting in the course of their employment with us; and

9.1.2  we shall have no liability for any consequential or indirect loss or damage suffered, directly or indirectly, by you under or in connection with any contract for supplies, including but not limited to wasted time or expenditure, loss of profits, production, business revenue, expected savings or goodwill or any claim against you by any third party.

9.2  Our liability under or in connection with any contract for supplies shall in no circumstances exceed the charge for the supplies in respect of which the liability arises.

9.3  We shall be discharged of all liability to which these conditions apply unless (without extending statutory limitation) proceedings are commenced within twelve (12) months after you become aware (or should reasonably have become aware) of the facts giving rise to such liability.

9.4  Nothing in clauses 9.1 to 9.3 shall affect your liability to pay the charges or any other sums falling due to us under any contract.

9.5  You shall indemnify and keep us indemnified against all and any liability (without limitation) that we may have to your insurers or other third parties arising in connection with any contract for supplies and our performance of any contract for supplies.

9.6  The term “in connection with any contract for supplies” includes any performance or contemplated performance of the contract.

TECHNICAL INFORMATION AND ADVICE

10.1  You undertake to comply with such instructions as may be issued by us, the manufacturer or our supplier concerning the use, precautions and other measures to be taken in respect of goods or services that we supply.

10.2  We shall not be liable for the consequences of any incorrect use of any goods or poor workmanship on your part or on the part of the user or any failure by you or the user to comply with:

10.2.1  our or any manufacturer or other supplier’s instructions or recalls; or

10.2.2  any law or regulation concerning the use of goods; or

10.2.3  any standard, industry or other generally accepted practice.

SUSPENSION AND TERMINATION

11.1  If you fail to make any payment when and as due or otherwise default on any of your obligations under any contract for supplies or any other agreement between you and us, we shall, without prejudice to any other remedy, be entitled, at our discretion, without liability to you, to suspend our performance of the contract or to terminate it (whether or not performance has previously been suspended).

FORCE MAJEURE

12.1  We shall not be liable for any delay or failure to perform the whole or any part of any contract resulting from any cause whatsoever beyond our reasonable control existing at the date of the contract or arising thereafter including but not limited to fire, explosion, breakdown or failure of plant or machinery, lack or failure of transportation facilities, or the supply of labour, materials or power, lack or shortage of stock or goods, adverse weather, traffic congestion or disruption, strike, lockout or labour dispute, illness or restriction of any authority or governmental agency (of whatever nature) and the time for performance shall be extended by the period of any such delay.

YOUR OBLIGATIONS

13.1   You shall not:

13.1.1  alter, remove or vary in any way any numbers or other distinguishing marks on any goods supplied or fitted by us;

13.1.2  carry out on any goods supplied or fitted by us any modification other than those (if any) expressly authorised by us;

13.1.3  re-sell any goods supplied by us which have been altered and modified contrary to clauses 13.1.1 and 13.1.2.

13.2  You undertake not to re-sell or supply any goods supplied by us except on terms which incorporate conditions 10.1, 13.1 and 14.4 so that any purchaser of such goods is effectively bound by those conditions.

GENERAL

14.1  Goods supplied by us are the subject of continuous programmes of development and improvement and we reserve the right to alter their specifications at any time without notice and to deliver goods conforming to the altered specification in fulfilment of any contract; no contract shall constitute a sale by sample notwithstanding that any products may have been exhibited to or inspected by you or your agents. We also reserve the right at any time to update any information that we provide, without notice.

14.2  We may at our discretion sub-contract all or any of our obligations under any contract, but the contract shall not be assigned by you without our prior written consent.

14.3  The acceptance of cancellation of any contract requested by you shall be at the company’s discretion and take effect only when written confirmation of such acceptance has been given by us.

14.4  You shall not use or reproduce in whole or in part any of our or our associated companies’ trade marks, business or product names, logos or the like or our advertising, promotional or other material (whether over the internet or otherwise) without first obtaining our written consent and if we, in our discretion, withdraw such consent, you shall immediately cease to use the material in question.

14.5  You authorise us, and any finance company used to purchase any goods, to carry out enquiries (including enquiries relating to directors and other individuals) with credit reference agencies and to disclose such information to one another. You further acknowledge that the agencies concerned may keep and share the information supplied to them with other businesses in assessing applications for credit and/or fraud prevention.

14.6  No right is granted to any third party to enforce any rights relating to the supplies.

14.7  Where a manufacturer or supplier of any goods supplied by us so stipulates, then any contract for the sale of such goods by us to you shall also contain such terms as the manufacturer or supplier of such goods may require. Details of any such terms will be supplied to you on request and you shall be deemed to have had notice of such terms whether or not you had actually inspected the same.

14.8  Where you deposit your own goods with us, whether for repair or otherwise, then in the event of your failing to collect those goods and meet all sums (if any) due to us and arising within two months of the date on which the said goods are available for collection then we shall have the right to dispose of the goods in the open market and to recover the proceeds of any such disposal all or any sums due to us from you howsoever arising and in the event that the proceeds of the disposal exceed any such sums due we shall be accountable to you for such excess for a further period of two months from the date of the disposal in question but thereafter you shall have no claim against us, whether in respect of the goods themselves or the proceeds of any disposal.

LAW, JURISDICTION AND CONSTRUCTION

15.1  The contract shall be governed by English law and the parties consent to the exclusive jurisdiction of the English courts in all matters relating to and arising from the contract.

15.2  The headings if conditions are for convenience of reference only and shall not affect their interpretation.

NOTICES

16.1  Any notice to be given to either party shall be in writing and if sent by facsimile or electronic mail or forwarded by prepaid first class post to the receiving party at its business address as last notified in writing to the other party shall be deemed to have been given on the date of the facsimile or electronic mail transmission (if a copy is sent the same day by post), or two working days following the date of posting.

 

These Website Terms were last updated on the 18th October 2013.

CONSUMER TERMS AND CONDITIONS

These terms and conditions apply to any Services or Products that we, ATS Euromaster Limited, supply to you and they set out what our responsibilities are to you. Please read them carefully.

These are the only terms and conditions that apply to our supply of Services or Products to you. If you want them changed, or for other conditions to apply, you must agree them in writing with us first.

If you are dealing with us in the course of your or your employer’s business then these terms and conditions do not apply to you and you must refer to our trade terms and conditions. Our trade terms and conditions also apply to any Products or Services provided in relation to a vehicle, which is used for commercial or business purposes (for example, taxis and driving school cars) or which is owned by a business or company.

1. MEANINGS
When reading these terms and conditions, the word:
“Products” means all products and parts (such as tyres, brake discs etc.) sold by us to you. This includes any parts or products which are supplied as part of any Service that we carry out.
“Service” means servicing or repairs that we carry out and includes inspections, Product fitting and servicing.

2. EXCLUSIONS
PLEASE NOTE THESE EXCLUSIONS.THEY ARE IMPORTANT. YOU SHOULD READ ALL THESE TERMS AND CONDITIONS AS OTHER EXCLUSIONS DO APPLY.

We will be legally responsible to you if our negligence causes death or personal injury.

We will not be responsible if we cannot carry out our duties because of circumstances beyond our reasonable control.

We will not be responsible for any damage caused in carrying out any Service if this is caused by:

  • the vehicle’s condition
  • it having been incorrectly maintained or modified
  • any previous servicing or repairs which have not been properly carried out
  • any parts that have been wrongly fitted by someone other than us• some other reason not in our control

We will not be responsible for any loss of business profits or income, lost business or missed opportunities, loss of use or inconvenience, or other financial or indirect loss. Please take out suitable insurance cover to protect these interests.

3. RECOMMENDATIONS

As part of any Service we will carry out the inspections described in our Vehicle Health Check. We will then make a recommendation to you based on the inspection we have undertaken. We will not start any work on the vehicle until you have signed our inspection report and any estimate we give.
We will not be responsible for any loss or damage caused by anything which we did not find on our inspection unless it should have been found by the actual inspection we conducted. We shall not be responsible for conducting any other inspections.

4. ESTIMATES

We will always try to give accurate estimates for the prices of Products or Services.

The prices that we give for Products will be current at the time that we give our estimate. However, we may adjust any price if the cost to us of the Product increases between the time that we give our estimate and the time we obtain the Products. We will always tell you if the price has increased and you shall not be obliged to buy any Product which has a higher price than estimated.

If during any Service we discover that the work we have to do will exceed the estimate, we will ask for your agreement to continue the Service on the basis of a revised estimate. You do not have to agree any revised estimate and, if you choose to cancel the work, we will return your vehicle as nearly as possible in the same condition as when the Service began.

We will not be responsible for any loss or damage that is caused as a consequence of your cancelling work or instructing us not to carry out work that we have recommended.

5. DEPOSITS
A deposit may be required for certain orders, if this is the case you will be advised accordingly.
Deposits paid on specially ordered items are non-refundable.

6. CANCELLING WORK
If we stop any Service at your request then we may charge a reasonable amount for any work actually carried out. We will also charge you for the price of any Products supplied or fitted.

7.TIME
We will try to carry out any Service or deliver and fit Products in the time we have agreed to do so or, if no time is agreed, within a reasonable period. However, if we are late or cannot carry out the Service or the delivery or fitting of Products, we will have no liability or responsibility to you for any loss or any inconvenience you may suffer as a result.
If the carrying out of any Service or the delivery or fitting of Products has been arranged to be carried out by one of our mobile fitters and our mobile fitter does not turn up to the location and between the times we have agreed with you, we shall pay you compensation limited to £10. We shall have no other liability or responsibility to you for any loss or inconvenience that you may suffer as a result of our mobile fitter not turning up.

8. PAYING US
You must pay us for any Service carried out and Products supplied before you remove your vehicle from our premises. If any Service is carried out or Products supplied away from our premises then you must pay us before we release your vehicle to you.
You must pay VAT at the relevant rate on all the charges we make.
You must make all payments on time. If you do not, we may charge simple interest at 5% a year above our bank’s current base rate from time to time. We work this out on a daily basis.

9. COLLECTING PROPERTY
If a vehicle is not collected before the time that we close on the day that we advise you the Service is complete we may store it or, if we choose, have it stored by somebody else. Any cost of storage will be added to our charge for the Service. If the vehicle is stored by us our storage charges will be those current at the time of storage. We will not be required to store any vehicle left with us in secure premises and, if we think that a vehicle is not going to be collected then, if we choose, we may park the vehicle on the public highway. We shall have no liability or responsibility to you for any losses that you suffer as a consequence of any vehicle being left or parked on our premises or stored by us as long as we have ensured that the vehicle is locked and, if left on the public highway, safely parked.
If you leave any other item with us but fail to collect it after three months, we may dispose of that item as we see fit and we shall not be accountable to you for its value. We shall not be responsible for loss of or damage to any items or other goods left on our premises.

10. OWNERSHIP OF PRODUCTS
Any Products we sell to you will not belong to you until you have paid for them and any Service in full. If payment is not made on time we may remove from the vehicle any Products we have fitted.

11. REPLACED ITEMS
All items replaced by us during any Service become our property. We may deal with such items as we wish.

12. HEALTH AND SAFETY
Our premises contain equipment and substances, which are potentially dangerous. As a consequence, you must comply with any instructions and cautionary notices which are displayed at our premises.
You must comply with any instructions relating to the use, care and maintenance of any Products that we supply.

13. GUARANTEE
Products and Services are covered by the ATS Euromaster Guarantee, the conditions of which can be found under the heading of “Guarantee Conditions”. The ATS Euromaster Guarantee is also subject to these terms and conditions.

14.YOUR STATUTORY RIGHTS
These terms and conditions and the terms of our guarantee do not affect your statutory rights as a consumer.
If you are a consumer, any Products we supply must (i) match the description we give them (ii) be of satisfactory quality and (iii) be fit for their purposes. Any Service we provide must be carried out to a reasonable standard.
You should contact your local Trading Standards Department or Citizens’ Advice Bureau if you need any more information about your statutory rights.

15. PERSONAL INFORMATION
Any personal information that you provide to us is used only to:

  • enable us to meet our obligations to you
  • let you know of products or special offers that may be of interest to you
  • compile information in order to administer and improve our services

We may use third parties or credit reference agencies to help us meet our obligations to you, make decisions or to prevent fraud. We may give information about you, your account and your financial affairs to these third parties and agencies who may share this information with their customers.

If you do not want to be contacted by us or by somebody else about products, promotions or special offers which may be of interest to you then please email optout@ats.euromaster.com or write to:

ATS Euromaster Limited
Marketing Department – Opt Out
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW

If you phone us, we may monitor or record your call for training and security purposes.

16. LAW
These terms and conditions are governed by English law and the English courts.

CONTACTING US
Your first point of contact with any enquiries or complaints should be your local ATS Euromaster Service Centre Manager.
Alternatively, you can call us on 0870 608 8668

If you need to write to us then you should write to:

ATS Euromaster Limited
Customer Relations Team
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW
Email: info@ats.euromaster.com

 

These Website Terms were last updated on the 18th October 2013.

The ATS Euromaster Guarantee only applies to tyres, exhaust parts and systems, shock absorbers, brake parts and batteries, that we have supplied. It also applies to any fitting and other work that we carry out. The ATS Euromaster Guarantee does not cover any parts or products that we supply or work that we carry out in respect of any vehicle which is used for commercial or business purposes (for example, taxis and driving school cars) or which is owned by a business or company.

1. Tyres

All new tyres that we have supplied and fitted are guaranteed against manufacturing defects for the legal lifetime of the tyre. If a guarantee claim is made on a tyre we will return the tyre to the manufacturer for inspection. Where a manufacturing defect is confirmed, a refund will be made to you of the cost of the defective tyre. In the case of a tyre, the refund will be reduced by an amount equal to the use you have had of the tyre (based upon the remaining legal tread depth of the tyre when it is returned). Any replacement tyre that you buy from us will be fitted and balanced free of charge.

2. Exhausts & catalytic converters

All new exhaust systems or part systems and Catalytic Converters that we have supplied and fitted are guaranteed against manufacturing defects for two years from fitting or 20,000 miles (whichever comes sooner).

3. Steering and suspension

All new steering and suspension parts that we have supplied and fitted are guaranteed against manufacturing defects based on the following criteria:

• Shock Absorbers – 2 years (unlimited mileage)

• Steering & Suspension Parts – 2 years (unlimited mileage)

• Coil Springs – 12 months (unlimited mileage)

4. Brakes and brake parts

All new brake parts that we have supplied and fitted are guaranteed against manufacturing defects for the first twelve months or 12,000 miles (whichever comes sooner).

5. Batteries

All new batteries that we have supplied are guaranteed against manufacturing defects, regardless of mileage. The length of the guarantee from purchase depends on the fitment:

• Car, van & 4 x 4 – 3 year, 4 year or 5 year*

• Leisure & HGV – 1 year or 2 year*

• Motorcycle and all other types of batteries – 1 year

6. Oil, air & fuel filters

All filters that we have supplied and fitted are guaranteed against manufacturing defects for the first twelve months or 12,000 miles (whichever comes sooner).

7. Spark plugs

All spark plugs that we have supplied and fitted are guaranteed against manufacturing defects for the first twelve months or 12,000 miles (whichever comes sooner).

8. Wheel alignment

ATS Euromaster will align the wheels to manufacturers’ tolerances. However wheel alignment is affected by road and driving conditions and therefore alignment cannot be guaranteed once the vehicle has left the premises. We will always offer a free alignment check as and when required.

9. Tyre pressure monitoring system (TPMS) sensors

All TPMS sensors that we have supplied and fitted are guaranteed against manufacturing defects for 12 months (unlimited mileage).

10. Fitting and workmanship

Our fitting of any parts is guaranteed against faulty fitting and workmanship for (the same period as the guarantee covering the parts we have fitted). Any other work that we carry out on your vehicle is guaranteed against faulty workmanship for twelve months or 12,000 miles (whichever comes first).

11. What we will do

If a guarantee claim is made on any part other than tyres, we will return the part to the manufacturer for inspection. Where a manufacturing defect is confirmed, a refund will be made to you of the cost of the defective part less an amount equal to the use you have had of the part (based upon the mileage covered by the vehicle the part was fitted to). Any replacement part that you buy from us will be fitted free of charge. If your claim is in respect of the fitting and workmanship guarantee we will do the work again free of charge. The cost of any parts that we fitted and which are required to be replaced because of the way in which we carried out work will be reduced by an amount that reflects the use that you have had of the parts being replaced.

12. How to make a claim

You must bring the vehicle to an ATS Euromaster Service Centre in the UK together with the original receipt for the products or service we provided.

13. What isn’t covered?

The ATS Euromaster guarantee does not cover any damage or defects to tyres and other parts which are as a result of any criminal, malicious or accidental damage, improper or misuse, fire, theft, use off the public highway, racing or rallying, unconnected mechanical defect, or use otherwise than in accordance with manufacturer’s recommendations. The ATS Euromaster Guarantee does not cover normal or acceptable wear and tear or corrosion. The ATS Euromaster Guarantee will be invalidated by the repair or replacement of guaranteed parts by anyone other than ATS Euromaster Limited. The ATS Euromaster Guarantee is not transferable and applies to the original purchaser only.

14. Your statutory rights

Your statutory rights are not affected by the ATS Euromaster Guarantee.

15. ATS Euromaster terms & conditions

The ATS Euromaster Guarantee is also subject to ATS Euromaster terms and conditions.

Contacting us

If you are not happy with any aspect of the products and services that ATS Euromaster has provided to you, or if you discover a fault with the products or services your first point of contact should be your local ATS Euromaster Service Centre Manager.

Alternatively, please liaise with the Customer Relations Team at:

Customer Relations Team

ATS Euromaster Limited

Vantage Point

20 Upper Portland Street

Aston, Birmingham

B6 5TW

 E-mail: info@ats.euromaster.com

Telephone: 0333 0050502 (standard geographical rate telephone call) or 0870 608 8668 during normal working hours

* Dependent on battery type, as stated on invoice

General

 • ATS Euromaster reserves the right to amend or withdraw offers at any time without prior notification

• ATS Euromaster’s prices are subject to change at any time

• ATS Euromaster recommends that new valves are fitted to tubeless tyres and that wheels are balanced upon fitting. A charge will be made for these services

• All services are not available at all Service Centres. Details can be provided upon request

• Offers are subject to availability and may not be used in conjunction with any other offer

• Offers are not open to ATS Euromaster Account Customers

• Calls to ATS Euromaster may be recorded as part of our customer service policy and for training purposes

• Standard text message fees apply to the text messaging service offered by ATS Euromaster. Fees may vary with the network provider

• ATS Euromaster collects personal information when you register with us, place an order or we provide you with products and services. We will use this information to provide services to you and for various other purposes including marketing. Please refer to our Privacy Policy at www.atseuromaster.co.uk for details on how we may use your information. To opt out from receiving marketing communications please write to us at: ATS Euromaster Limited, Marketing Department, Opt Out, Vantage Point, 20 Upper Portland Street, Aston, Birmingham, B6 5TW, or send an e-mail to us at optout@ats.euromaster.com stating your name, address and e-mail address (if provided) and advise us of which uses you wish to opt out of

• ATS Euromaster’s Terms and Conditions apply in respect of all offers and all products and services provided. Copies are available from all ATS Euromaster Service Centres and at www.atseuromaster.co.uk

ATS Euromaster’s Complaint Handling Policy

  If you are not happy with any aspect of the products and services that ATS Euromaster has provided to you, or if you discover a fault with the products or services please contact our Customer Relations Team on 0333 0050502 - (standard geographical rate telephone call) or 0870 608 8668 and we will do everything we can to assist you.

Statutory Rights

If the products supplied are not as described in the invoice or are faulty you have various statutory rights. Please refer to the ATS Complaint Handling Policy (set out above) for details of who to contact in those circumstances. ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Aston, Birmingham B6 5TW. E-mail: info@ats.euromaster.com Telephone: 0333 0050502 (standard geographical rate telephone call) or 0870 608 8668 during normal working hours

The General Terms and Conditions on the back page apply to all offers and campaigns in addition to the terms and conditions which are relevant to a specific offer or campaign.

Inspection and Top-Ups

• The ATS Euromaster Inspection and Top-Ups offer is available to retail customers only between 1st June 2016 and 31st August 2016 (inclusive)

• The Inspection and Top-Ups must be carried out at an ATS Euromaster Service Centre and consists of a 20 point check as set out on the ATS Euromaster Inspection and Top-Ups Form – details are available at the Service Centre. Any other work, including work identified by the Inspection, e.g. tyre replacement and repairs, will be chargeable in accordance with ATS’s Retail Price List

• The coolant fluid level and anti-freeze strength will be checked and recorded. If either are below the recommended levels we will advise you. A top-up will not be carried out. An anti-freeze drain and refill service can be provided at a separate charge

• This offer is only available for cars, 4x4s and vans only

• This offer includes 1 litre of Shell oil which will be used to top-up your engine during the Inspection & Top-Ups process if required

• Any unused oil from the 1 litre will be available for you to take away

• If Shell oil is not available for any reason, we will replace it with an appropriate equivalent grade of oil of our choice

• Diluted screen wash additive may be used during the top-up process (if required)

• All fluid top-ups (excluding oil and diluted screen wash) included within the price for the Inspection and Top-Ups are each limited to 500 ml of fluid

• Any fluid top-ups, other than oil, and excluding the diluted screen wash which are provided as part of the Inspection and Top-Ups offer over the 500 ml threshold, eg clutch fluid, power steering oil and brake fluid will be charged for in accordance with ATS’s Retail Price List

• Any oil top-up required in excess of the 1 litre of Shell oil will also be chargeable

• Note – An Inspection & Top-Ups does not replace the requirement for a scheduled vehicle service

• ATS is not responsible for anything that it does not find by the Inspection & Top-Ups unless it should have been found by that Check. Where ATS recommends to you that certain works are carried out on your vehicle and you decide not to have the recommended work carried out, you accept that ATS Euromaster will not be responsible or liable for any resultant damage caused

• This offer is available at participating Service Centres only – see Centres for details

Win a Trip to Dubai with Ice Age 5: Collision Course and Michelin Tyres


Prize Draw Terms and Conditions

The “Win a Family Adventure to Dubai Prize Draw” (the “Prize Draw”) is open to ATS Euromaster’s Retail Consumers who are resident in the UK (excluding Northern Ireland) aged 18 and over. The Prize Draw is not open to ATS’s employees or to ATS’s marketing agencies, their employees or anyone else connected with the creation and administration of this Prize Draw or to trade, business or account customers.

By participating in this Prize Draw, all entrants will be deemed to have accepted and agreed to be bound by these terms and conditions and by any other requirements set out in the promotional material.

There is a purchase requirement. Entrants must purchase two or more Michelin car, van or 4x4 tyres for a single vehicle (in a single transaction) at any ATS Euromaster Centre between 1 December and 31 January 2017 (inclusive) to be eligible for prize draw entry. All products must be fitted, and all services must be carried out, at time of purchase, except for purchases made online which must be booked in for fitting or supply at the time of purchase.

To enter the Prize Draw entrants must register their details on an official entry form completed online at www.atseuromaster.co.uk/special-offers/ice-age no later than midnight on 28th February 2017. Entries made after this date will not be eligible for the Prize Draw. Entries may also be made by post by sending your name, home address, telephone number, email address and copy of your Customer Sales Receipt to: ATS Euromaster Ice Age Prize Draw, ATS Euromaster Ltd, 20 Upper Portland Street, Birmingham, B6 5TW. Postal entries must be received by midnight on 28th February 2017 to be eligible for prize draw entry. All postal entries and online entries will combined. The Prize Draw is open to customers purchasing eligible Michelin tyres through the ATS Euromaster online shop (https://shop.atseuromaster.co.uk/) or in an ATS Euromaster Service Centre. On Monday 6th March 2017, one lucky winner will be selected at random by computer from all entries to win the Family Adventure to Dubai.

The Family Adventure to Dubai Prize (“the Prize Trip”) Package for 2 Adults and 2 Children under 12 includes:

Airfare: Return flights from London to Dubai
Transfers: Return airport transfers in Dubai
Accommodation: 3 nights’ luxury hotel accommodation (4* minimum) in Dubai, sharing a family room Daily Breakfast in the hotel
Sub Zero Family Lunch at Chill Out Restaurant: includes loan of thermal clothing and welcome drink on arrival.
Family Entrance to the Burj Khalifa: the tallest structure in the world
Family Entry to Dubai Snow Park: Includes vouchers for the chairlift ride, giant ball, mountain thriller and fleece glove vouchers
Travel insurance for all travellers
The winner is responsible for all meals & drinks, excursions, attractions (other than those stated), treatments, gratuities, personal expenses, any other travel costs, insurances to cover adventure activities (as required) and any other costs or expenses.

Additional Prizes

1) Home Entertainment System

1 Winner will then be selected at random by computer from all entries to win a runner prize of a Home Entertainment Package that includes:

1 x Samsung 40-inch HD Smart 3D Television
1 x Samsung Curved Speaker Bar
1 x Samsung Smart 3D Blu-ray and DVD Player
4 x Pairs of Samsung 3D Glasses
1 x Ice Age: Collision Course Blu-ray
Secure UK mainland delivery

2) Ice Age 1-5 Box Sets

A further 40 winners will then be selected at random by computer from all entries to win:

1 x Ice Age: 1-5 DVD Box Set
3) Ice Age 5: Collision Course DVDs

A further 30 winners will then be selected at random by computer from all entries to win: 1 x Ice Age 5: Collision Course DVD (30 available)

Electronic entries must be submitted no later than midnight on 28/02/2107 on an official entry form completed online at www.atseuromaster.co.uk/special-offers/ice-age. Entrants will be required to enter a valid ATS Euromaster Customer Sales Receipt number or 'document number' to be eligible to make an entry. A copy of the Customer Sales Receipt may be required as proof of purchase. Completion of the mandatory fields is necessary to carry out identity checks to validate all entries. Entries will be checked against the name and address on the Customer Sales Receipt.

Entries may also be made by post by sending your name, home address, telephone number and email address to: ATS Euromaster Ice Age Prize Draw, ATS Euromaster Ltd, 20 Upper Portland Street, Birmingham, B6 5TW. Entrants must include a copy of their Customer Sales Receipt with their entry. Postal entries must be received by midnight on 28th February 2017 to be eligible for prize draw entry.

By participating in this promotion, entrants accept that ATS Euromaster will submit information entered onto the online entry form or postal entry to a third party (Evolve Retail Limited) so that they can validate the information provided, confirm the identity of the entrant and issue the prizes in accordance with this promotion.

Winners will be notified by 13th March 2017 by telephone.

Only one entry per vehicle is permitted.

Lost, incomplete, invalid, illegible or late entries will not be accepted. The Promoter reserves the right to eliminate entries with illegible Customer Sales Receipts. The Promoter reserves the right to dispute an entry if it believes the entry is not legitimate. The Promoter’s decision is final and is not open to challenge.

Family Adventure Trip to Dubai (‘The Prize Draw’) specific T&Cs

The Family Adventure to Dubai Prize Package is based on 2 Adults and 2 Children under 12. Amendments to the prize package to add additional children or to include children over 12 years old may be made will incur additional cost and will need to be arranged directly with the booking agent at the winners expense. Details of how to do this will be included in the information pack that is sent out to the winner.

Details of how to redeem the Prize Trip will be sent separately to the winner. The winner is responsible for contacting the Promoter to inform them of their preferred dates of travel. All bookings must be made direct with the Promoter’s designated service provider. Telephone calls are charged at National Rate.

Flights are available from major international airports in London only.

The winner and companions must each have a full passport valid for at least 6 months at time of travel; any necessary visas are the responsibility of the winner and their companions.

A valid credit or debit card with available funds will be required for security deposit purposes when checking into the hotel accommodation.

Hotel Accommodation is based on 2 adults and 2 children under 12 years old sharing a family room. Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the winner and/or their companions to meet any additional costs where insurance cover is required for any pre-existing medical condition and/or where the winner and/or their companions are aged 70 or over.

The Prizes are non-transferable and non-refundable; no cash alternative is available

The Prize is subject to availability

The Prize cannot be taken between the 21st December 2016 – 2nd January 2017 (Christmas and New Year), or during UK bank holidays

The Prize is valid for 12 months from the date of notification of winning, and travel must be booked and completed within that time frame. Winners must give at least 6 weeks' notice in advance of their chosen travel dates and the stay must include a Saturday night in the hotel. (Bookings are subject to availability).

All elements of the prize must be taken at the same time

Once booked, the prize cannot be altered or amended.

At least one traveller must be aged 18 or over; where any travellers are aged under 18, they must have prior parental or guardian permission.

The prize excludes UK transfers (to and from the London Airport), Car Parking at the airport, meals & drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize.

Lunch at the Chill Out restaurant is provided up to the maximum value of £15 per person The minimum age for the snow park is 2 years old.

The Promoter does not accept any responsibility for the flights, hotel stay, events or travel arrangements which are all operated by separate service providers – details for which will be provided to the winner with the Prize details. Any issues arising should be referred to the relevant service provider

Please also refer to the General Terms and Conditions relating to the Prizes.

Home Entertainment Package specific T&Cs

Delivery of all items is available to one mainland UK address only

Items may arrive in separate deliveries and may need to be signed for.

The winner is responsible for ensuring that all items on the delivery note(s) are checked on receipt

If stated items are unavailable then alternatives of equal value will be provided.

The prize excludes anything not expressly listed above under the Home Entertainment System Prize Description.

The Courier Company will be responsible for any damage or losses to the prizes that occur throughout the delivery period.

Please also refer to the General Terms and Conditions relating to the Prizes.

General T&Cs relating to the Prize Draw for the Family Adventure Trip to Dubai, the Home Entertainment Package and the DVD Prize Draw

The winners will be informed by the Promoter by telephone by Monday 13th March 2017. In the event the Promoter is unable to contact the winner of the Prize Trip (the first winner) within 30 days from the date of 1st attempted contact, the Promoter will randomly select, by computer, an alternative winner. The first winner will no longer be eligible for the prize.

The Prizes are non-transferable and non-refundable.

No cash alternative is available.

The Prizes are subject to availability. The Promoter reserves the right to substitute the Prizes with an alternative of equal or higher value in the event that circumstances beyond its control make this unavoidable.

The Promoter cannot accept liability for any technical issues outside of their control that may prevent an entrant from participating in the Prize Draw.

Details of the winners will be available upon request by sending a stamped, addressed envelope to the Promoter’s address below after 20th March 2017.

The Promoter reserves the right to withdraw, vary or modify the Prize Draw as required due to circumstances beyond its control. 

All information received will become the property of ATS Euromaster Limited. Entrants consent to ATS Euromaster Ltd using their names and other entry details for promotional and/or marketing purposes, unless otherwise indicated. Entrants’ names and county of residence will be made available (upon request) when the Prize Draw has finished. 

Entrants agree to participate in reasonable publicity activities surrounding the Promotion, as requested by the Promoter. The Promoter will contact the entrant prior to any use of their details for publicity activities prior to such use.

Without limiting the foregoing, Entrants’ personal information provided in connection with the Prize Draw will be handled in accordance with data protection legislation and processed in accordance with the Promoter's Privacy Policy. The Privacy Policy is available at http://www.atseuromaster.co.uk/information/customer-services/privacy.

The Prize Draw and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts. 

Promoter: ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Aston, Birmingham, B6 5TW.

The Promotion is managed by Element London Ltd (Element London Ltd. Registered in England No. 7073848. Registered Office: 5 Morie Street, London SW18 1SL)

Free Hotel Break with Michelin Tyres T&Cs

Claim Terms and Conditions


• The "Michelin Hotel Break Promotion" (the "Promotion") is open to ATS Euromaster's Retail Customers who are resident in the UK (excluding Northern Ireland) aged 18 and over. The Promotion is not available to ATS's employees or to ATS's marketing agencies, their employees or anyone else connected with the creation and administration of this Promotion or to trade, business or account customers including company car drivers.

• By participating in the Promotion, all claimants will be deemed to have accepted and agreed to be bound by these terms and conditions and by any other requirements set out in the promotional material.

• Customers who purchase 2 or more Michelin car, van or 4x4 tyres from ATS Euromaster (the "Promoter") either from an ATS Euromaster Service Centre or on the ATS Euromaster website (shop.atseuromaster.co.uk) in a single transaction between 1st October 2016 and 30th November 2016 (Inclusive) will be eligible to claim a one night Hotel Break for 2 people on a room only basis. All products must be fitted, and all services must be carried out, at time of purchase, except for purchases made online which must be booked in for fitting or supply at the time of purchase. 

• To enter the Promotion claimants must register their details at atsrewards.co.uk/hotel no later than 12 midnight on 31st December 2016. Claims made after this date will not be eligible for the Hotel Break. Only one claim can be made per person.

• The Promotion entitles the claimant to a one night stay for 2 people on a room only basis at the selected hotels listed in the promotional material. Breakfast and Evening meals are not included. The offer is free of charge with no obligation to purchase meals or beverages.

• Claims must be made on an official claim form completed online at atsrewards.co.uk/hotel. Claimants will be required to enter a valid ATS Euromaster Customer Sales Receipt number to be eligible to make a claim. A copy of the Customer Sales Receipt may be required as proof of purchase. A confirmation email will be sent within 48 hours following validation of the claim.

• Completion of the mandatory fields is necessary to carry out identity checks to validate all claims. Claims will be checked against the name and address on the invoice.

• Claims may be made by post by sending a copy of a qualifying Customer Sales Receipt to: Michelin Hotel Breaks Promotion, ATS Euromaster Ltd, Marketing Department, 20 Upper Portland Street, Aston, Birmingham, B6 5TW by midnight on 31st December 2016

• By participating in this Promotion, claimants accept that ATS Euromaster will submit information entered on the online claim form to a third party (The Marketing Lounge Partnership Limited) so that they may validate the information provided, confirm the identity of the claimant and issue the gifts in accordance with this Promotion.

• Claimants for the Hotel Breaks Promotion will be sent information about their gift within 30 days of their claim being made so that they may choose and arrange the location and time at which they wish to use their gift. All bookings must be made direct with the Service Provider of the gift no more than 28 days before the requested date of stay. Telephone calls are charged at national rate. 

• Any costs associated with travel to the venues, and any other costs associated with the use of the gift will be the responsibility of the claimant and are not included. Full terms and conditions for the use of these gifts can be found at www.atsrewards.co.uk/hotel/terms.

• Each customer will have 6 months from the mail sent date to make their hotel booking.

• Any extra night’s accommodation will be charged. The cost will be dependent on the chosen hotel and will be confirmed before the booking is made. Prices for any extra nights and room upgrades or use of special facilities (sea/lake view/four poster beds), are valid at the time of publication and may be subject to change. 

• The Promotion can only be redeemed against the cost of accommodation at participating hotels. Participating hotels are all contracted to participate in the Promotion. The Promoter or any associated partner cannot be held responsible for any hotel subsequently declining acceptance of a booking using The Promotion. The list of participating hotels featured in the promotional material remains subject to change. 

• All stays are subject to the hotel's promotional availability. Hotel availability will fluctuate throughout the year with some hotels operating strict room allocation policy.

• If for any reason the hotel and/or date is no longer required/suitable after submission of the booking, the customer will be offered another opportunity to change their choice of hotel/date. No more than one change can be made without invalidating the hotel stay. No amends can be made once the hotel stay has been re-booked.

• This Promotion does not include public or bank holiday periods in the UK and Ireland.

General Terms and Conditions

• Entry into this Promotion cannot be made other than strictly in accordance with these terms and conditions. Lost, incomplete, invalid, illegible, fraudulent and/or late claims will not be accepted. The Promoter reserves the right to refuse a claim if it believes the claim is fraudulent, not legitimate or not valid. The Promoter’s decision is final and is not open to challenge.

• All hotel breaks are non-transferable, non-negotiable and no cash alternative will be offered. The Promoter reserves the right to substitute any hotel break with an alternative hotel break of equal or higher value in the event that circumstances beyond its control make this unavoidable.

• ATS Euromaster does not accept any responsibility for the Hotel Breaks which are operated by a separate service provider – details for which will be provided with the Hotel Breaks pack. Any issues arising should be referred to the relevant service provider.

• The Promoter cannot accept liability for any technical issues outside of their control that may prevent a claimant from participating in this Promotion.

• The Promoter reserves the right to withdraw, vary or modify this Promotion as required due to circumstances beyond its control.

• All information received will become the property of the Promoter. Claimants consent to the Promoter using their names and other entry details for promotional and/or marketing purposes. Claimants’ names and county of residence will be made available (upon request) when the Promotion has finished.

• Without limiting the foregoing, Claimants’ personal information provided in connection with this Promotion will be handled in accordance with data protection legislation and processed in accordance with the Promoter’s privacy policy http://www.atseuromaster.co.uk/information/customer-services/privacy.

• This Promotion and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts.

• Promoter: ATS Euromaster Limited, Vantage Point, 20 Upper Portland St, Aston, Birmingham, B6 5TW. 

• This promotion is managed by The Marketing Lounge Partnership Limited, The Stables, Home Farm, Mere, Cheshire WA16 0PX. Telephone 01565 832865.

 

Free £5 Starbucks Gift Card with MOT (online only)

1. The “Starbucks Promotion” (the “Promotion”) is open to selected ATS Euromaster’s Retail Customers who are UK residents aged 18 and over, except ATS Euromaster Limited’s (the “Promoter”) employees, its agencies or anyone else connected with the creation and administration of this Promotion, or trade customers including tyre dealer’s employees. This offer is open to retail customers only (excludes company vehicle drivers and ATS Euromaster Ltd Business and Account Customers).

2. By participating in this Promotion, claimants agree to be bound by these terms and conditions and by any other requirements set out in the promotional material.

3. There is a purchase requirement. Claimants who have been sent the exclusive link from motoring.co.uk must purchase a Class 4 MOT between 1 September and 31 October 2016 through the ATS Euromaster online shop (https://shop.atseuromaster.co.uk/). The Class 4 MOT must be booked in at an ATS Euromaster Centre at the time of purchase. A list of ATS Euromaster Service Centres can be found at www.atseuromaster.co.uk. The promotion is not available to customers purchasing MOT directly in an ATS Euromaster Service Centre.

4. The Promotion will reward a Starbucks Gift Card to the value of £5 for selected customers who purchase a Class 4 MOT that have been sent the Promotional SMS link from motoring.co.uk. The claimant must type in the exclusive code (found in the SMS) into the ‘Promotion Code’ box at the same time as making their Class 4 MOT purchase online. The link and code may not be shared and only the original recipient of the SMS is able to claim a gift. Proof may be required to demonstrate receipt of the SMS link.

5. There are a maximum of 10,000 x £5 Starbucks Gift Vouchers to give away. These will be distributed to eligible claimants on a first come, first served basis.

6. By participating in this Promotion, the Promoter will have to submit information entered into the e-shop booking form to a third party (The Marketing Lounge Partnership Ltd) to issue the Starbucks Gift Card. (The information given will be checked by The Marketing Lounger Partnership Ltd to confirm the identity of the claimant).

7. Only one Starbucks Gift Card per customer will be sent. The Promoter reserves the right to dispute a claim if it believes the claim is not legitimate. The Promoter’s decision is final and not open to challenge.

8. Starbucks Gift Cards will be sent by post to the claimant within 28 days from the initial purchase of the Class 4 MOT online. The Gift Card will be sent to the postal address given on the e-shop booking. The Promoter will not be held liable for any Gift Cards that go missing in the post or for the Claimant’s failure to use any gift card within the redemption period.

9. The Starbucks Gift Card will only be sent once the Class 4 MOT has taken place in an ATS Euromaster Centre. Claimants who cancel their MOT booking will not receive the gift.  

10. Please refer to the Starbucks Terms and Conditions for full terms and conditions of its use.

11. The Starbucks Gift Card is non-transferable and no cash alternative will be offered.

12. The Starbucks Gift Card is subject to availability. The Promoter reserves the right to substitute with an alternative gift of equal value in the event that circumstances beyond its control make this unavoidable.

13. This offer may be amended or withdrawn at any time without prior notification

14. The £5 Gift Card Offer cannot be used in conjunction with discount schemes or any other offer or discount for the same item or service.

15. The Promotion and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts.

16. Promoter: ATS Euromaster Ltd, 20 Upper Portland Street, Aston, Birmingham, B6 5TW.

17. This promotion is managed by The Marketing Lounge Partnership Limited, The Stables, Home Farm, Mere, Cheshire, WA16 0PX. Telephone 01565 832865

£5 off MOT (online only)

 

1. The “£5 off MOT Promotion” (the “Promotion”) is open to selected ATS Euromaster’s Retail Customers who are UK residents aged 18 and over, except ATS Euromaster Limited’s (the “Promoter”) employees, its agencies or anyone else connected with the creation and administration of this Promotion, or trade customers including tyre dealer’s employees. This offer is open to retail customers only (excludes company vehicle drivers and ATS Euromaster Ltd Business and Account Customers).

2. By participating in this Promotion, claimants agree to be bound by these terms and conditions and by any other requirements set out in the promotional material.

3. There is a purchase requirement. Claimants who have been sent the exclusive link from motoring.co.uk must purchase a Class 4 MOT between 1 September and 31 October 2016 through the ATS Euromaster online shop (https://shop.atseuromaster.co.uk/). The Class 4 MOT must be booked in at an ATS Euromaster Centre at the time of purchase. A list of ATS Euromaster Service Centres can be found at www.atseuromaster.co.uk. The promotion is not available to customers purchasing MOT directly in an ATS Euromaster Service Centre.

4. The Promotion will reward a £5 discount off the ATS Euromaster Class 4 MOT e-shop price of £35 for selected customers that have been sent the Promotional SMS link from motoring.co.uk. The claimant must type in the exclusive code (found in the SMS) into the ‘Promotion Code’ box at the same time as making their Class 4 MOT purchase online. The £5 discount will be applied immediately at the point of purchase.

5. The £5 off discount cannot be used in conjunction with discount schemes or any other offer or discount for the same item or service.

6. The link and code may not be shared and only the original recipient of the SMS is able to claim the discount. Proof may be required to demonstrate receipt of the SMS link.

7. There are a maximum of 10,000 x £5 off MOT discounts to give away. These will be distributed to eligible claimants on a first come, first served basis.

8. Only one £5 off discount per customer can be claimed. The Promoter reserves the right to dispute a claim if it believes the claim is not legitimate. The Promoter’s decision is final and not open to challenge.

9. The £5 off discount is non-transferable and no cash alternative will be offered.

10. This offer may be amended or withdrawn at any time without prior notification

11. The Promotion and these terms and conditions are subject to English law and the exclusive jurisdiction of the English Courts.

12. Promoter: ATS Euromaster Ltd, 20 Upper Portland Street, Aston, Birmingham, B6 5TW.

Manager’s Specials

 

• All discounts or offers shown are against the ATS Euromaster retail price and is for retail customers only

• Offers/discounts are only available on the dates displayed on the poster

• Offers are only available for cars, 4x4s and vans (where applicable)

• Prices/offers shown are only available in the centre displaying the poster, not in other ATS Euromaster centres

• Offers are subject to availability and cannot be used in conjunction with any other offer

• ATS Euromaster reserves the right to amend or withdraw the offers/discounts without prior notification

• Products/services advertised must be fitted or carried out and paid for in full at time of purchase

• Any additional costs that arise from conducting any checks or services will be charged for separately in accordance with ATS Euromaster’s Retail Price List

• The general terms and conditions on the back page will apply in addition to the terms and conditions which are relevant to this specific offer and/or campaign

Tyres from £33

• Price refers to Tigar 155/70R13T, 155/80R13T and 165/70R13T car tyres only

• Offer price available between 1st June 2016 and 31st August 2016 (inclusive)

• Prices referred to are taken from ATS Euromaster’s Retail Price List at time of printing

• Price includes tyre, balance, valve, disposal price and VAT (vehicles with TPMS may incur an additional charge)

• Prices are subject to change at any time

• Offer applies for Retail Customers only

• Tyres must be fitted by ATS Euromaster at an ATS Euromaster centre at time of purchase

• Tyres are subject to availability

• Offer can be used in conjunction with ‘10% off 2 or more Tigar Tyres’ promotion. Cannot be used in conjunction with any other offer

• The general terms and conditions on the back page will apply in addition to the terms and conditions which are relevant to this specific offer and/or campaign

Price Match

• The price match is available on all products supplied by ATS Euromaster Limited in the UK

• The price match offer is only available at the time of purchase

• The product must be identical (for tyres - manufacturer, pattern, size, speed rating and load rating; for non tyres – manufacturer, specification and size)

• The price match offer only applies where the product is purchased and fitted as one transaction at an ATS Euromaster Service Centre

• The product must be available from a competitor located locally to the ATS Euromaster Service Centre

• All quotations for price matching will be verified by the ATS Euromaster Service Centre

• The product must be in stock at the competitor

• Internet and mail order prices are excluded

• The price match does not apply to products fitted by way of a mobile service

• The price match is not open to ATS Euromaster account holders

• The price match cannot be used in conjunction with any other discount or offer

• ATS Euromaster reserves the right to amend or withdraw the price match without prior notification

• The general terms and conditions on the back page will apply in addition to the terms and conditions which are relevant to this specific offer and/or campaign

CUSTOMER REVIEWS 

Conditions of Use for ATS Euromaster Website Reviews

Please consider the following information when compiling and submitting your review :

By submitting a review you agree that :

  • You are 18 years or over
  • You are the sole author of the review
  • You are the sole owner of the username/tag/picture.
  • The content and username/tag/picture does not infringe any other party’s intellectual property rights
  • All of the content is accurate and that it is not false, inaccurate or misleading
  •  It does not contain any computer viruses, worms or other potentially damaging computer programs or files
  • You have not received any payment or other compensation in return for the review
  • The content is not obscene, defamatory, illegal or otherwise objectionable
  • We may contact you by email regarding your review
  • You are not an employee or otherwise connected to ATS Euromaster Limited or the service provider of the website on which you are providing a review
  • Alternatively if you are an employee or otherwise connected to ATS Euromaster Limited please state your connection at the end of your review.

The review should refer to ATS Euromaster’s Websites only.   Any reviews you may wish to submit in relation to the products and services provided to you by ATS Euromaster will be requested and dealt with separately.

If you submit a review to us using this form you agree that we may publish your review together with your name, username, tag and/or picture that you may upload using this form, on any website operated by ATS Euromaster Limited on such page and in such position as we may, at our sole discretion, determine.  We may also, at our sole discretion, decide not to publish the review or decide to remove the review from our website.

You also agree that we may edit the review and publish edited or partial versions of the review.  However we will never edit a testimonial in such a way as to create a misleading impression of your views.

This email is sent on behalf of :

ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Birmingham, B6 5TW

ATS Euromaster collects personal information when you register with us, place an order or we provide you with products and services.  We will use this information to provide services to you and, if you agree, to send you marketing information.  We may also pass your information to our Group Companies or to our carefully selected third party service providers for our marketing purposes.  For more details on how we may use your information please refer to our Privacy Policy on the attached link  https://shop.atseuromaster.co.uk/info-privacy-policy

If you no longer wish us to pass your details to our Group Companies or to our third party service providers for our marketing purposes, or you do not wish to receive marketing communications from ATS Euromaster please  write to us at :  ATS Euromaster Limited, Marketing Department, Opt Out, Vantage Point, 20 Upper Portland Street, Aston, Birmingham B6 5TW, or send an e-mail to us at : optout@ats.euromaster.com, stating your name, address and e-mail address (if provided) and advise us which uses you wish to opt out of.

ATS Euromaster Website reviews are managed by Bazaar Voice on behalf of ATS Euromaster Limited.

 

 

Conditions of Use for Product Reviews

Please consider the following information when compiling and submitting your review :

By submitting a review you agree that :

  • You are 18 years or over
  • You are the sole author of the review
  • You are the sole owner of the username/tag/picture.
  • The content and username/tag/picture does not infringe any other party’s intellectual property rights
  • All of the content is accurate and that it is not false, inaccurate or misleading
  •  It does not contain any computer viruses, worms or other potentially damaging computer programs or files
  • You have not received any payment or other compensation in return for the review
  • The content is not obscene, defamatory, illegal or otherwise objectionable
  • We may contact you by email regarding your review
  • You are not an employee or otherwise connected to ATS Euromaster Limited or the manufacturer of the products on which you are providing a review
  • Alternatively if you are an employee or otherwise connected to ATS Euromaster Limited please state your connection at the end of your review.

The review should refer to the product only.   Any review you may wish to submit in relation to the services provided to you by ATS Euromaster will be requested and dealt with separately.

If you submit a review to us using this form you agree that we may publish your review together with your name, username, tag and/or picture that you may upload using this form, on any website operated by ATS Euromaster Limited on such page and in such position as we may, at our sole discretion, determine.  We may also, at our sole discretion, decide not to publish the review or decide to remove the review from our website.

You also agree that we may edit the review and publish edited or partial versions of the review.  However we will never edit a testimonial in such a way as to create a misleading impression of your views.

This email is sent on behalf of :

ATS Euromaster Limited, Vantage Point, 20 Upper Portland Street, Birmingham, B6 5TW

ATS Euromaster collects personal information when you register with us, place an order or we provide you with products and services.  We will use this information to provide services to you and, if you agree, to send you marketing information.  We may also pass your information to our Group Companies or to our carefully selected third party service providers for our marketing purposes.  For more details on how we may use your information please refer to our Privacy Policy on the attached link  https://shop.atseuromaster.co.uk/info-privacy-policy

If you no longer wish us to pass your details to our Group Companies or to our third party service providers for our marketing purposes, or you do not wish to receive marketing communications from ATS Euromaster please  write to us at :  ATS Euromaster Limited, Marketing Department, Opt Out, Vantage Point, 20 Upper Portland Street, Aston, Birmingham B6 5TW, or send an e-mail to us at : optout@ats.euromaster.com, stating your name, address and e-mail address (if provided) and advise us which uses you wish to opt out of.

Product reviews are managed by Bazaar Voice on behalf of ATS Euromaster Limited.

Centre Locator
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