OFT back new Car Repair and Servicing Code

22nd November 2011

A new code for car repairs and MOT services is to be introduced, after gaining full approval from the Office of Fair Trading.

The Motor Industry Code of Practice for Service and Repair has been designed to help motorists find the most reliable garages available across the UK.

A total of 6,500 dealers and independent garages have signed up and will be expected to adhere to codes of practice relating to new car sales, service or repair work and warranty related products.

Customers quotes will receive a breakdown of costs for repairs like a faulty car exhausts, with charges shown for labour and parts.

If a garage is in breach of any of these, motorists can then contact a freephone Advice Line.

The system features an online system for registering comments, which Motor Codes managing director Chris Mason claimed could be key for customers.

“The stress can be taken out of getting your car serviced simply by choosing a Motor Codes garage and checking what other users have said beforehand," he said.

RAC engineers will also inspect registered garages on a regular basis, as part of the code.

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