Truck Shop FAQ

General


Where is my nearest centre?

You can locate your nearest Truck Centre by clicking here.


The tyre I want is not available, what do I do?

We carry a limited number of tyre patterns and sizes online, but if the tyre you want isn’t listed, our in centre technicians will do their best to supply you with your preferred product. To locate your nearest Truck Centre click here.


I have had a breakdown and require a tyre ASAP. Can you help?

Our mobile fitting and breakdown services is only available to ATS account holders. If you are an account holder please dial 0800 505 505 to contact the breakdown call centre.


How do I open an account?

To enquire about opening an ATS business account, please click here.


How can I protect my tyres?

You can read about our tyre life maximisation solutions here.


Getting your tyres fitted

What are my fitting options?

Our technicians are happy to come to you to fit your tyres at a convenient location. Alternatively, we can fit your tyres in-centre. Click here to find you nearest Truck Centre.


I don’t want my tyres fitted. Can I still make a purchase?

Yes, you can purchase a tyre without fitting. Just leave the fitting option un-checked in the checkout and we will happily to deliver your tyre(s) to a location of your choice.


How do I book an appointment?

Our centre team will be in touch to arrange appointment with you within 1 working day of your order being placed.


Paying for your tyres

Do your prices include fitment and VAT?

Our headline prices do not include fitment. VAT amounts are shown separately.


Can you supply me with an invoice?

Yes, we will happily supply you with a business invoice. You will be asked for details during the checkout process and the invoice will be subsequently emailed to you.


What methods of payment do you accept?

We accept secure payments from Visa, Mastercard, Maestro and Paypal.

 

Still need help?

Click on the green chat icon in the corner of the screen to speak to an advisor. (Avilable 9am-5pm Monday to Friday)