Customer Services

If you have a general enquiry, please contact our Customer Services team on 0370 066 3621 (Mon-Fri 08:30-17:30) or email customer.relationship@euromaster.com. Alternatively, you can write to us at:

Customer Services
ATS Euromaster Limited
Vantage Point
20 Upper Portland Street
Aston, Birmingham
B6 5TW

 

Head Office

To contact our Head Office, call us on 0121 325 7325 (Mon-Fri 09:00-17:00) or write to us at:

ATS Euromaster Limited
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW

 

Out of hours

If you require any out of hours support, please contact our go-to Call Centre on 0800 505 505.

 

Complaints

If you'd like to get in touch about the service you have received, please complete our online form to send details of your complaint to our Customer Relations team. We aim to respond to your query within 7 days.

 

Refunds

To request a refund for an online purchase, please contact the local centre that you booked your appointment with when you placed your order (the contact details will be on your order confirmation email). For all other refund requests, please contact the local centre where the initial purchase was made. 

 

Marketing Communications

To receive tips, offers & more from ATS Euromaster, you can subscribe to our mailing list at https://forms.atseuromaster.co.uk/newsletter-sign-up. Your privacy is important to us so we won’t release your personal details to any third party for mailing or marketing purposes. You can unsubscribe at any time.

To opt out of receiving marketing communications, please visit our online preference centre and update your details. You can also email us at optout@ats.euromaster.com.

Alternatively, you can write to us at:

Marketing Department - Opt Out
ATS Euromaster Limited
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW

Please advise us if you would like to opt out of receiving mail or email or all forms of marketing communication.

 

Recruitment

Email us at recruitment@ats.euromaster.com

Or write to us at:
ATS Euromaster Limited
HR Department
Vantage Point
20 Upper Portland Street
Aston
Birmingham
B6 5TW

 

Press Enquiries
For press enquiries only, please contact Garnett Keeler PR on 0208 647 4467.